About The Role

What You’ll Do

Leadership & Operational Support

Serve as the primary backup to the General Manager; lead the DC in their absence.
Work closely with 3PL leadership to forecast labor needs, align daily workflow, and uphold productivity expectations.
Partner with Customer Service, IT, Quality, Purchasing, and other cross-functional teams to ensure smooth daily operations.

Continuous Improvement & Performance

Support and lead initiatives that reduce cost, improve workflow efficiency, and increase order accuracy.
Monitor KPIs and drive corrective actions with 3PL partners and internal teams.
Promote a culture of safety, quality, and operational excellence.

Execution & Problem Solving

Oversee key warehouse processes, including inbound/outbound operations, inventory accuracy, cycle counts, and returns.
Investigate issues such as mis‑ships, system discrepancies, or product quality concerns; implement corrective actions quickly.
Lead critical DC administrative tasks such as reporting of inbound receipts, ensuring availability of warehouse supplies, coordination with building vendors, and document preparation for exports, cross-docks and factory direct shipments.
Support special projects such as warehouse reorganization, layout improvements, and process changes.

What Makes You Successful

3+ years of experience in supply chain, warehousing, or DC operations (3PL experience a plus).
Strong communication skills with the ability to collaborate across multiple teams.
Demonstrated ability to lead through influence in a 3PL‑managed environment.
Analytical mindset with a drive to improve processes and reduce waste.
Comfortable managing priorities in a fast‑paced, hands-on operational environment.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

Bachelor’s degree preferred
3-5 years working experience in either Supply Chain oriented or Warehouse Distribution environment
Combination of education and experience may be accepted in lieu of Bachelor’s degree
Experience in the Optical Industry preferred
Familiarity with commercial invoice formats & import/export procedures
Bilingual (English/Spanish) is a strong plus
Strong knowledge of MS Office (Word, MS Excel and Powerpoint) is required