Facilities and Office Assistant

Mobile Testing Solutions Ltd (“MTS”) provides paper-based and digital examination services to a wide range of global clients across the UK and Ireland and also has an online language school specialising mainly in IELTS exam preparation courses.

MTS is currently looking for a Facilities and Office Assistant.

| Facilities and Office Assistant (12-month Fixed-term Contract)

Job Details

Full-Time (Mon - Fri, 9am - 5pm, 35-hour working week)

Salary: £27,450 to £30,150 p.a. including London weighting. Starting salary will depend on experience in the sector and similar role, with progression within the band based on demonstrated skills and performance.

Role type: Fixed term (12 months), with high likelihood of making permanent after the first year

Location: On-site at our Head Office at 65 Westcroft Square, London, W6 0TA, and regular travel to support multiple venues under your responsibility in the UK and Republic of Ireland, as and when required.

Eligibility: Must be eligible to work in the UK and own a valid driving licence

Start date: Within 1 month

Reporting To: Facilities Manager

Private Health Plan

Defined Pension Plan from NEST

Main Responsibilities

Support the Facilities Manager with the day-to-day operation and maintenance of MTS venues and facilities

Maintain and update facilities records and administrative documentation, including asset registers, inventory logs, key registers, maintenance logs, and contractor and supplier records

Assist with basic building maintenance and handyman tasks, such as minor carpentry repairs, changing light/door fittings, refitting ceiling tiles, painting touch-ups, adjusting electrical fixtures, and other general handyman tasks

Support the setup, movement, and arrangement of furniture, equipment, and deliveries across venues

Monitor facilities supplies and consumables, ensuring materials required for site operations are adequately stocked

Coordinate and schedule maintenance visits, contractor work, and site activities, ensuring records of works and services are maintained

Assist in maintaining facilities compliance documentation, including Health & Safety records, risk assessments, COSHH documentation, asbestos awareness documentation, and fire safety documentation.

Provide general administrative and operational support to the Facilities Manager as required

Travel between MTS test venues as and when needed to support the day-to-day facilities operation (travel cost to be covered by MTS)

Comply fully with MTS’s GDPR and data protection policies and standards and Safeguarding (Children and Vulnerable People) policy

Person Specification

GCSEs (or equivalent) including English and Mathematics

Diploma in Facilities Management, Building Maintenance, Property Services or Health & Safety (desirable)

Basic handyman or building maintenance knowledge and skills

Basic understanding of workplace health and safety requirements

Experience in administrative, operational or facilities roles, with relevant office support, facilities management or building maintenance skills

Experience in maintaining records, logs, registers or database, especially health and safety documentation (e.g. COSHH, risk assessments, incident logs)

Experience in liaising with contractors, suppliers or service providers (desirable)

Good communication, interpersonal and relationship-building skills

Customer centric

Can Do attitude

Excellent organisational and time management skills

Excellent attention to detail

Good working knowledge of Microsoft Office applications (Excel, Word, Outlook)

Why Join Us?

MTS is proud to be an award-winning company, having received the SME Employer of the Year 2025 – Silver Award.

If you believe you have the right profile for this position and wish to join our friendly and dynamic team, please submit your up-to-date CV via the platform where you found this job advertisement.

Closing Date: 06 May 2026. (We reserve the right to close this vacancy early if we receive a high number of suitable candidates.)

Recruitment Process

The selection process is subject to two employment reference checks carried out by the hiring team.

A successful enhanced DBS check (carried out by MTS before recruitment) will be required.

Also, only shortlisted candidates will be contacted for an interview. If you have not heard from us within one month after the closing date, please consider that your application is not successful for this time.