Community Support Worker

Community Support Worker

REPORTS TO: Clinical Manager

PURPOSE

• Under the direction of a clinical manager, the Community Support Worker provides support
• to consumers and their families or caregivers with mental health and substance abuse
• related issues. The Community Support Worker will facilitate individual mental health
• intervention and activities that are strength‐based and focused on promoting recovery,
• symptom reduction, while increasing coping skills and help to achieve the highest level of
• functioning in the community.

EDUCATION& EXPERIENCE

• Bachelor’s degree or at least 2 years of related work experience

GENERAL RESPONSIBILITIES

• Ensure all necessary licenses and/or certifications remain current
• Provide medically necessary services to the consumer in accordance with the

• treatment plan that is designed to meet the mental health, educational, vocational,
• residential, financial, social and other needs of the consumer.

• Follow Mental Health Rehabilitation Services (MHRS) guidelines
• Ensure that treatment plan authorizations and reauthorizations, CALOCUS/LOCUS

• and updated diagnostic assessments and all other assessments are current and DO
• NOT expire

• Serve as an intricate member of the SLS team to ensure continuity of care and

supports the services 24 hours a day and seven days per week, as necessary

• Provides structured face‐to‐face scheduled sessions to consumers at least once per

month, or as needed based on the treatment plans

• Provide services in the home, school, office and community setting
• Ensure that the majority of mental health services are primarily rendered in the

community and limited services remain clinic-based.

• Complete documentation within 24 hours of service or report to supervisor via phone
• Participate in mandatory training
• Assist with the facilitation of staff meetings and trainings
• Collaborate with and provide ongoing updates to the clinical team and psychiatrist,

as needed

• Identify, establish, and continually collaborate with community agencies, providers,

and natural supports and advise team to make referrals as needed

• Listen/respond to and interact with clients, co‐workers, management, and other

professionals in a non‐judgmental manner

• Communicate objectively, thoroughly, accurately and concisely in a manner

consistent with the cognitive level of the persons involved

• Demonstrate an understanding and acceptance of the organizational mission and

shared purpose to assist individuals by providing quality services

• Participate in efforts to enhance service provision to consumers
• Act and interact to build cohesiveness
• Assist with building a positive rapport with other units and community agencies

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• Demonstrate professional work ethics, as evidenced by overall dependability,

conscientiousness, and timeliness.

• Other duties as assigned

PHYSICAL DEMANDS

• While performing the duties of this job, the employee is regularly required to perform
• physical activities, drive, stand and walk. In addition, the employee may be required to
• restrain a client or physically intervene to resolve an altercation. The physical demands
• described must be met by an employee to successfully perform the essential functions
• of this job. Reasonable accommodations may be made to enable individuals with
• disabilities to perform the essential functions.

ACKNOWLEDGEMENT

• By signing this job description, I am accepting this offer of employment for a community
• support worker position. Further, I am attesting to my acknowledgment and understanding of
• the responsibilities and duties of the clinical manager and possess the core competencies
• necessary to perform my job functions