Director of Facilities

The Director of Facilities provides enterprise-level leadership for all maintenance, facilities operations, and capital improvement initiatives across a national portfolio of 110 communities and growing, comprised of student, multifamily and build-to-rent properties. This role is responsible for developing scalable infrastructure, driving operational excellence, and protecting asset value while supporting ownership objectives and delivering a high-quality resident experience.

What You’ll Do

Enterprise Facilities Strategy

• Develop and implement a national facilities strategy aligned with ownership and operational goals
• Standardize maintenance policies, procedures, and KPIs across all communities
• Partner with Operations, Asset Management, and Ownership groups to drive NOI and asset preservation
• Build scalable systems to support continued portfolio growth

Operations Oversight

• Oversee maintenance performance across multi-layered teams
• Ensure consistency in service delivery including work order completion and unit turn performance
• Drive adoption of centralized systems for maintenance tracking and reporting
• Oversee student turn planning, preparation and execution

Capital Projects & Asset Management

• Lead planning and execution of capital programs
• Oversee large-scale renovations and system upgrades
• Establish capital planning frameworks and lifecycle strategies
• Manage vendor programs and procurement strategies

Financial Leadership

• Own facilities-related budgets (OPEX + CapEx)
• Track KPIs including cost per unit and service metrics
• Identify cost-saving initiatives

Organizational Leadership

• Frequent interaction and collaboration with executive team and clients
• Lead regional maintenance directors and corporate teams
• Develop training programs and leadership pipelines
• Standardize hiring and performance management practices

Compliance & Risk

• Ensure compliance with OSHA, EPA, and Fair Housing regulations
• Oversee safety programs and audits
• Manage emergency response procedures

Vendor Management

• Establish national vendor partnerships
• Negotiate contracts and pricing structures
• Drive procurement efficiencies

Requirements

Skills & Experience Needed

• 7+ years of facilities, maintenance, or property operations leadership experience supporting multi-site or multi-property portfolios
• Experience working within a third-party property management environment supporting multiple ownership groups or client stakeholders
• Experience leading capital improvement (CapEx) projects, including planning, budgeting, vendor coordination, and execution across multiple properties or portfolios
• One or more industry certifications required (CAMT, HVAC, EPA Universal, etc.)
• Experience using property management or facilities management systems; Entrata Facilities highly preferred.
• Experience managing or supporting facilities operations across multiple locations (regional or national preferred)
• Ability to travel 25–50% nationally to support portfolio operations.
• Valid driver's license and ability to travel independently
• Valid passport or ability to obtain passport for potential international travel
• Experience communicating with executive leadership, ownership groups, and operational teams
• Experience managing multiple priorities, deadlines, and cross-functional initiatives
• Strong written and verbal communication skills in English
• Experience creating executive-level presentations (Canva preferred)
• Proficient and confident in using technology, including computers, mobile devices, various software needed to perform essential duties and responsibilities

Benefits

• Up to 12 weeks paid parental leave + one year of diapers, on us
• 15 Days of PTO + 2 additional “Wellbeing Days”

401(k) Match

Wellness initiatives, healthy team competitions and virtual yoga classes through Peak’s LiveWell program

Commitment to leadership training and growth opportunities

Additional rewards and recognition

#ZR

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PeakMade is a collection of real estate brands committed to building communities that put people first. That means when something is PeakMade, it’s not only built upon expertise and experience, it’s built upon a foundation of community.

Since 2011 when our predecessor company, Peak Campus was founded, we’ve earned a reputation as being a leader and trusted partner in student housing. That same commitment to excellence has extended the PeakMade approach to the management and development of multi-family and built to rent communities. We specialize in creating exceptional moments in the everyday lives of our residents, prospects, partners, and teams.

We are in the people business. We serve our teams, residents, clients and partners. We are driven by five key mindsets that influence our culture, growth and quality of work. These mindsets provide a compass for what it means to be PeakMade.

PEOPLE MATTER MOST. And we mean all people. We own our responsibility to learn more about the differences that make us stronger, engage and advocate for marginalized groups of people and cultivate mutual respect with our teams, our residents, and our clients.