About The Role

DNV is currently seeking a dedicated Business Support professional to join its Business Assurance Division. This role offers an exciting opportunity to contribute to DNV's success and work in a dynamic, customer-focused environment.

This role will report to the Area Manager and be based in our DNV office in Mexico, City .

What you'll do

Perform scheduling/planning process in accordance with procedures, rules and regulations.
Communicate continually with client and auditor to confirm schedule.
Support and enable the qualifications and competence initiatives.
Ensuring effectiveness and efficient management of scheduling activities.
Maximise utilisation of resources while ensuring lower operation cost.
Other responsibilities as assigned by management.
Understand and have in consideration logistics/georgraphic implications when planning.
Business (commercial) or administrative experience will be valued.
Vacation bonuses pay
Group health insurance plan
Group retirement plan with company match
Education reimbursement program
Company-provided life insurance plan
Food Vouchers
Flexible work schedule with hybrid opportunities

*Benefits may vary based on position, tenure, location, and employee election*

DNV is a proud equal-opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

What is required

Bachelor's degree preferred.
Experience providing customer support through telephone, email, and chat.
Strong multitasking and time management skills.
Highly organized with the ability to prioritize and manage workload independently.
Detail-oriented with a focus on accuracy and quality.
Proactive approach to problem-solving and continuous improvement.
Team player with strong interpersonal and collaboration skills.
Customer-focused with a professional and service-oriented mindset.
Strong written and verbal English communication skills
We conduct pre-employment background screening

Resumes should be submitted in English to be considered
*Immigration-related employment benefits, for example, visa sponsorship, are not available for this position*