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Patient Navigator Hematology/Oncology Full Time Days

01 ETCH East Tennessee Children's Hospital Association, Inc. · Knoxville, TN, United States

Healthcare AdministrationExternal listingfull-timeabout 8 hours ago

About The Role

BASIC PURPOSE OF THE JOB

Provides comprehensive, patient and family focused care coordination for medically complex pediatric patients across the continuum of care as a member of the Hematology/Oncology team. Collaborates with all team members to promote patient and family self management and to optimize the health and well being of the patient and family.

REPORTS TO

  • Hematology/ Oncology Practice Manager

JOB REQUIREMENTS

Supervisory Responsibilities: No

Minimum Education: Bachelors Degree required; Masters preferred

Degree: Nursing

Minimum Work Experience: 2 years pediatric nursing in hematology oncology preferred.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

  • Sets priorities and makes decisions of a complex nature.
  • Interfaces directly with physicians, patients, family members, and other health team members.
  • Maintains confidentiality of patient’s medical records.

DUTIES AND RESPONSIBILITIES

  • Establishes a supportive and effective relationship with the patient/family in the inpatient setting and educates them on the navigator role.
  • Completes comprehensive and on-going assessments of patient/family goals of care. Completes and maintains shared documentation.
  • Identifies barriers to follow-up care and assists patient/family to follow medical plan of care including follow-up appointments, medication compliance. Maintains contact with family following discharge, reviewing medication schedule/dosing and appointments.
  • Provides anticipatory guidance, clarification and education surrounding specific disease process, therapies, treatments and interventions of patient/family and team members. Facilitates patient and families understanding of the treatment plan.
  • Collaborates with team members to provide emotional and education support for patient and family includes providing family with information necessary for informed decision making.
  • Identifies and consults additional interdisciplinary supportive services as needed.
  • Analyzes process within the health care system affecting the medically complex patient population and direct care staff and facilitates changes to maximize outcomes through quality improvement initiatives and/or research development.
  • Collaborates with leaders in program develop, supports change and adapts to meet program goals.
  • Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
  • Participates in interdisciplinary rounds and care conferences as required.
  • Seeks new knowledge and participates in learning opportunities to support the care of children with medically complex needs
  • Willingly accepts any other assignment that may be requested.
  • Utilizes hospital resources and time respectfully and accountably.

PHYSICAL REQUIREMENTS

  • Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
  • Light lifting, pushing and pulling is required for 1-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending, and reaching is required. Keyboard/computer use and/or repetitive motions may be required.

Come work where you can make a difference everyday.

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