Communications Operator- Access Management, Per Diem, Bridgeton

MAJOR FUNCTION

The Communications Operator provides front-line hospital switchboard support for Inspira Health, ensuring accurate call handling, emergency code notifications, and paging operations. This role is responsible for responding to high-volume calls, monitoring alarms, and coordinating with appropriate departments during routine and emergency events. Operators must maintain confidentiality, demonstrate strong customer service, and adhere to established communication protocols. Communications Operators must be able to work all shifts.

QUALIFICATIONS

Education & Experience

• High School Diploma or GED equivalent required.
• Min 1-2 years Call Center, medical office or similar customer service experience preferred.
• Ability to communicate effectively on the telephone.
• Ability to relate to people with diverse educational, socioeconomic, and ethnic backgrounds.
• Ability to handle a high volume, call center environment, ability to multi-task.
• Ability to exercise good judgment to handle calls appropriately.
• Ability to demonstrate good customer service.
• Medical terminology a plus.
• Bi-Lingual Spanish a plus.

Physical Requirements

• Place an N, O, F or C in the boxes below
• N: Never O: Occasionally ( 80%)

Lifting O Standing O Sitting O

Lifting 20-50lbs O Climbing O Kneeling O

Lifting>50lbs O Crouching O Reaching O

Carrying O Hearing C Walking O

Pushing O Talking C Vision C

Environmental Conditions

Noise O Varied Temperatures O Cleaning Agents O

Noxious odors O Patient Exposure O Operative Equipment O

BENEFITS INFORMATION

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