Switchboard Operator

Mount Vernon, New York Grant Funded

No Department

MMV Telephone Bargaining Unit

1199 Work Shift

Evening Work Days

EVENINGS VARY Scheduled Hours

4 PM-12 AM Scheduled Daily Hours

7.5 HOURS Hourly Rate

$23.65

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

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Job Summary

Operates the hospital switchboard to answer all calls, direct calls and perform paging. To ensure that calls are handled appropriately and ensure proper code notifications. Greet and direct patients and visitors.

Essential Functions

• Answer Code Line
• Answer consoles and all telephones in Department
• Provide information as requested

Qualifications

• High School Required
• Operator Console (Nortel m2250)

• Digital Telephone (Nortel m3900 series phones: m3900 and 2000 series)
• Analog telephones 2500 series telephones

Analalog Teledex Telephone

Mobile devices Flip phone and Smart Phone

Beeper/Pager (One-way Alphanumeric)

Personal Computer, Laptop Computer

• Printer (usage and simple troubleshooting including changing toner and adding paper)
• AIO - All In One/Multifunction - Printer, copier, scanner and facsimile (usage of all functions and simple troubleshooting including changing toner and adding paper)

Alarm Panels

Montefiore Mount Vernon Hospital is an equal employment opportunity employer. Montefiore Mount Vernon Hospital will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.