About The Role

Blue Machines builds production Voice AI for India's largest enterprises — millions of live conversations in Hindi, Hinglish, and regional languages. You design, build, integrate, and debug the AI agent end-to-end. You are delivery for your agent, not a partner handing off to it.

You'll Own

Conversation design, prompts, guardrails, and tool-calling logic
Basic integrations (webhooks, CRM writes, callbacks) your agent depends on
Debugging: given a bad call, prove whether it's prompt, platform, or data — not guess
Evaluation and iteration: hallucination rate, completion rate, latency, cost
Experiments on your own agent's funnel (opening line, retry cadence, sequencing) with a defined success metric
Client-facing calls on your agent: explain what broke, what you're doing about it, and set realistic timelines

Must Have

5+ years of experience, with hands-on work shipping an LLM/AI feature real users touched — chatbot, RAG, or agent (voice a plus, not required)
Can read a log or trace and reason whether an issue is prompt, platform, or data
Comfortable pulling your own data in SQL, Sheets, or Python
Fluent English and Hindi
Willing to travel for client workshops and live-call reviews
Comfortable in front of clients — can explain a technical issue in plain terms and manage expectations without

becoming defensive

Good to Have

Tamil, Telugu, Kannada, Malayalam, Marathi, or Gujarati
BFSI/lending exposure

Non-Ideal Fit

Ship-and-forget builders uninterested in monitoring or RCA
Spec-writers who don't build

Process

Screen → live take-home (build + deploy a working voice agent) → deep-dive on what you built → final
conversation. The take-home is the real gate on voice-specific skill — not the resume.