Resource Manager

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Resource Manager

Location: Grand Rapids, MI

About the role

As a Resource Manager, you will play a pivotal part in the running, growth and development of one of our key clients. We are looking for exceptional characters who are looking for their next big move and who want to play a key part in an award-winning agency pushing business growth and overseeing the smooth running of creative production.

The role of the Resource Manager works to ensure projects are prioritized, scoped, assigned and delivered on time. Under the direction of the Director of Resource Management, you will manage multiple projects and be involved in all phases of managing the production process including design, production, copywriting, and development to ensure high-priority projects are on-track and have the proper resources available.

What you will be doing

• Traffic and monitor projects through our workflow to meet all deadlines.
• Ensure expected timelines and milestones are clearly indicated in briefs, lead communication, and escalate issues to Account stakeholders.
• Monitor team effort, bandwidth, and work with team leads to load-level for high priority projects.
• Preflight new projects for multiple lines of business to ensure required assets and information are provided before moving to team assignment.
• Maintain internal timelines with studio to ensure work is delivered to the Account stakeholders.
• Monthly and quarterly reporting for Account Leadership to capture hours by resource and lines of business.
• Plan to secure resource for coverage during PTO’s, holidays and busier periods.
• Onboard temporary resource to our account process and ensure access is granted to all required tools and applications.
• Attend internal status calls and project kick-off calls.

What you need to be great in this role

1-3 years of traffic or project management experience with design studio, creative department, or advertising agency

Ability to multi-task, set priorities, and be resourceful in a fast-paced environment

Proficiency with Microsoft Office Word, Power Point, Excel; Adobe Creative Cloud, a plus; Proficiency with both Mac & PC platforms

Excellent verbal and written communication skills, interpersonal skills, and positive attitude

Proven teamwork skills and flexibility as priorities are ever changing

Skill in process creation, evaluation, adjustment

Strong communication skills

Mac application knowledge

BA in Advertising, Communications, or related field

At the time of this posting, the base salary for this position may range from $59,500.00 to $66,500.00. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package.

Req ID: 16616

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Our values shape everything we do

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.