About The Role

Job Title: SAP Order to Cash — Sales & Customer Fulfillment F-SME End Client: Hitachi Duration: Contract, Inabia W2 Location : Dublin / Columbus, OH — local candidates strongly preferred Work Arrangement: Onsite for the first 2–3 months, then reduced to monthly or bi-weekly onsite visits Travel : Non-local (traveler) candidates are responsible for their own travel costs NO C2C ROLE OVERVIEW Lead & design integrated sales & customer processes as the functional SME. Serves as the business process expert for Order-to-Cash functions and supports the broader O2C transformation. KEY RESPONSIBILITIES • Serve as the business process expert for Order-to-Cash functions (customer management, order processing, fulfillment, billing, returns, credit management, customer service) • Provide detailed knowledge of current sales, distribution, and customer service processes • Participate in fit-to-standard workshops and evaluate SAP S/4HANA capabilities • Review and validate business requirements, process designs, configuration decisions, and functional specifications • Support testing (SIT/UAT), data migration validation, and cutover preparation • Support change management, user training, and adoption activities REQUIRED SKILLS • S/4 Finance certification preferred • 5+ years of expertise in SD, MM, EWM, Logistics, Sales Planning, Inventory Management • Expert in Sales & Sales operations industry experience; end-to-end process knowledge • Knowledge in SAP Signavio and SAP Cloud ALM required