Coach Supervisor

Description

JOB SUMMARY

Create a strength-based, trauma-informed environment and provide ongoing management, direction, and support to up to 4-5 Coaches in building relationships with young people and helping them progress towards their goals. To achieve this, Supervisor perform a variety of supervision and management of daily duties.

GENERAL RESPONSIBILITIES

Responsible for weekly supervision of all department staff.

Responsible to fill in, as needed, for vacant positions.

Support Coaches in their efforts to build relationships with young people, including sharing effective engagement techniques.

Guide Coaches to use Motivational Interviewing techniques to develop and follow action plans with young people;

Support Coaches with the academic and career development goal-setting process, including walking through how to use the process maps and dashboards, and selecting goals based on that young person’s situation.

Help Coaches navigate the DOE and other systems, as needed.

Help Coaches prevent and navigate crises, as they arise.

Monitor the progress Coaches are making with young people through regular supervision sessions (typically weekly or biweekly), and ensure Coaches are taking appropriate steps to help young people progress and plan for the next step on their journey. During the session, the Supervisor can debrief with Coaches on the status of their relationship with young people, any crisis situations, goal-setting progress, etc.

Acknowledge and celebrate Coaches’ strengths and progress; Identify areas for growth; Provide appropriate skill development opportunities.

Conduct team meetings with Coaches and facilitate relevant conversations, such as: Best-practice engagement and coaching techniques; Shared challenges across the team; Upcoming events, training, and/or group activities.

Meeting with young people and assigning Coaches;

Matching young people to new Coaches, as needed;

Working collaboratively with other professionals, such as foster care staff, school administrators, guidance counselors, etc., as needed;

Participating in all Coach hiring;

Working collaboratively with other staff and system providers driving towards similar goals in a coordinated fashion;

Helping staff facilitate peer groups, which can focus on skills such as healthy communication, positive peer relationships, dealing with peer pressure, and service learning;

Working with the Program Director to conduct outreach to outside community agencies and provide direction to all program staff;

Qualifications

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. An employee in this position is regularly required to stand; walk, use hands and fingers, handle, or feel objects; reach with hands and arms; talk and listen, and taste or smell. The employee frequently is required to walk. The employee is occasionally required to keep balance and stoop, kneel, crouch, or crawl.

Computer – The Coach Supervisor must be able to use a computer and able to learn software programs

Office Equipment- The Coach Supervisor is required to operate a fax, copier, scan, and other office equipment.

Communication - The Coach Supervisor needs to be able to speak, read and write fluently in the English language

Writing - The Coach Supervisor must be able to write in the English language using correct spelling, grammar, punctuation, etc.

Lifting - The Coach Supervisor may frequently lift 0-25 lbs., occasionally lift 25-50 lbs., and rarely lift over 50 lbs.

Push/Pull - Coach Supervisor may frequently push/pull 0-25 lbs. of force, occasionally push/pull 26-45 lbs. force, and rarely push/pull over 45 lbs.

Sitting, Standing and Walking – The Coach Supervisor will be required to sit, stand and walk throughout the work day.

Stooping -The Coach Supervisor may occasionally stoop. This is defined as bending body downward by bending spine at the waist.

Kneeling -The Coach Supervisor may occasionally kneel. This is defined as bending legs at knees to come to rest on knee(s).

Crouching - The Coach Supervisor may occasionally crouch. This is defined as bending body downward and forward by bending spine and legs.

Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee frequently works in an office environment. The noise level in the work environment is usually moderate due to talk and movement of the program participants and other co- workers. The noise level can increase on occasion due to yelling or screaming by the participants of the programs.

QUALIFICATIONS

Master’s Degree, Experience in the Education field + some supervisory experience BA/BSW + 5 years’ experience in the Education filed and two years supervisory experience.