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Community Health Outreach Coordinator (Part Time, Spanish Speaking)
Foodsmart · San Jose, California, United States
About The Role
You will
- Identify active Community-Based Organizations (CBOs), Faith-Based Organizations (FBOs), Federally Qualified Health Centers (FQHCs), and providers that serve the Santa Clara Family Health Plan member population across Santa Clara County.
- Identify and evaluate local community events, health fairs, and clinic-based opportunities for onsite Foodsmart presence in Santa Clara County.
- Attend enrollment events to raise awareness of Foodsmart's foodcare program and SCFHP benefits.
- Cultivate relationships with identified organizations to build awareness of Foodsmart.
- Define scope of partnership with each organization, including onsite events and referral pathways.
- Work with the Foodsmart marketing team to create materials for events with local organizations — including flyers, recipe cards, and appointment confirmation materials in various languages.
- Provide education to diverse and underserved populations about healthy eating, chronic disease prevention and management, and SNAP/CalFresh benefits.
- Screen event attendees for Foodsmart eligibility and schedule nutrition coaching appointments with registered dietitians.
- Motivate and encourage eligible members to complete nutrition programming and screening assessments (including the Hunger Vital Sign) for which they qualify.
- Maintain a comprehensive activity log tracking events, referrals generated, appointments scheduled, and enrollment outcomes to share with the internal CHOC team.
- Attend bi-weekly team meetings and calls with the internal Foodsmart team and SCFHP client team as needed.
- Support the CHC (Community Health Center) referral activation strategy, including outreach to FQHCs and CBOs across Santa Clara County.
You are
- Based within Santa Clara County and able to travel throughout the county and surrounding Bay Area as needed.
- Bilingual in English and Spanish (required).
- Proactive and community-rooted, acting as an advocate for the populations you serve.
- Comfortable working in situations that involve confidential and sensitive member information.
- Skilled at building effective working relationships with colleagues, senior staff, clinical partners, and community members.
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and comfortable learning new platforms (e.g., ReferralMD, Salesforce, or similar CRM tools).
- Willing and able to travel to community events, health centers, and FQHC sites throughout Santa Clara County.
You have
- Bilingual fluency in English and Spanish (required).
- The ability to travel to work sites throughout Santa Clara County and surrounding areas (required).
- Strong organizational skills and the capacity to maintain detailed tracking of event enrollment, referral activity, and partnership outcomes.
- Experience working with Medi-Cal populations, managed care plans, or community health programs in the Bay Area preferred.
- Familiarity with the Santa Clara County health ecosystem — including Valley Medical Center, Santa Clara County Public Health, and the network of FQHCs and CBOs in the region — is highly valued.
- The flexibility to handle additional duties as assigned and adapt to evolving program priorities.
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