Dispensary Supervisor - Off the Charts

About The Garden Dispensary

• The Garden is proud to serve Ohio’s adult-use cannabis community with a commitment to
• education, compliance, and exceptional guest experiences. As we continue to grow across
• the state, we’re seeking strong leaders to join our Camp Washington team and help us uphold
• the highest operational standards in a fast-paced, regulated retail environment.

Position Overview

• The Dispensary Supervisor supports the day-to-day operations of an adult-use cannabis
• dispensary licensed under Ohio’s Division of Cannabis Control (DCC). This role ensures full
• regulatory compliance, manages team performance, maintains secure product handling, and
• delivers first-class experience to customers aged 21 and over.
• Compliance & Security
• ● Enforce all DCC regulations, including customer age verification, purchase limits, and
• advertising restrictions.
• ● Maintain 24/7 video surveillance, secure access points, and alarm systems.
• ● Conduct daily inventory audits, loss prevention reviews, and discrepancy reporting in
• Metrc.
• ● Ensure ID verification and customer access protocols are strictly followed.
• ● Maintain transaction records, destruction logs, employee certifications, and incident
• reports.

Team Leadership

• ● Supervise, coach, and schedule budtenders, receptionists, and floor staff across shifts.
• ● Train new hires in Ohio cannabis law, customer service, and POS operation.
• ● Lead team huddles to discuss promotions, safety, and DCC updates.
• ● Hold employees accountable for compliance, accuracy, and professionalism.

Retail Operations

• ● Support the sales floor, manage customer flow, and assist during high-volume periods.
• ● Resolve escalated guest concerns and ensure compliant resolutions.
• ● Oversee product displays, signage, and promotional adjustments within regulatory limits.
• ● Monitor inventory movement, coordinate restocks and verify expiration and packaging
• compliance.
• Reporting & Communication
• ● Prepare and submit daily sales, incident, and discrepancy reports to management.
• ● Liaise with inspectors, vendors, and state agencies during audits and visits.
• ● Stay informed on evolving DCC rules and communicate changes to the team.
• ● Must be 21 years of age or older.
• ● High school diploma or equivalent required; Associate or Bachelor’s degree
• preferred.
• ● Minimum 2 years of retail leadership or supervisory experience (cannabis preferred).
• ● Working knowledge of Ohio adult-use cannabis laws (ORC 3780 & OAC 1301:18) or
• willingness to complete compliance training.
• ● Strong interpersonal, communication, and conflict-resolution skills.
• ● Proficiency with POS and inventory systems such as Dutchie, BioTrack, and Metrc.

Working Conditions

• ● Ability to work flexible schedules, including evenings, weekends, and holidays.
• ● Frequent standing and walking; occasional lifting up to 25 lbs.
• ● Must successfully complete a DCC background check and fingerprinting process.

Why Join The Garden

• At The Garden, we take pride in creating a safe, complaint, and welcoming retail experience. As
• a Dispensary Supervisor, you’ll play a key role in leading a dynamic team and ensuring every
• guest interaction reflects professionalism, integrity, and care. Join us in helping shape Ohio’s
• future in responsible adult-use cannabis retail.