About The Role

Role Purpose

The Revenue & Commerce Manager is responsible for maximizing revenue, occupancy, ADR, RevPAR, and overall commercial performance across the hospitality portfolio. This role combines Revenue Management, E-Commerce, Distribution, OTA Management, Commercial Analytics, and Digital Sales, ensuring that every property is positioned and priced correctly across direct and third-party channels.

Key Responsibilities

Develop and execute revenue strategies for all hospitality properties.
Manage daily pricing, availability, restrictions, minimum stays, and inventory.
Monitor occupancy, ADR, RevPAR, booking pace, pickup, lead time, cancellations, and length of stay.
Prepare short-, medium-, and long-term revenue forecasts.
Develop annual revenue budgets in coordination with Hospitality and Finance.
Conduct competitor and market analysis, including rate-shopping and demand trends.
Manage OTA performance across platforms such as Booking.com, Expedia, Airbnb and other relevant channels.
Optimize property listings, content, photography, descriptions, room/suite categories and promotions across digital channels.
Manage channel mix and reduce unnecessary reliance on high-commission channels.
Develop strategies to increase direct bookings and improve cost of acquisition.
Maintain rate parity and accurate inventory across all distribution channels.
Manage and optimize PMS, channel manager, booking engine and revenue-management systems from a commercial perspective.
Create promotional strategies for low-demand periods and maximize pricing during compression/high-demand dates.
Work closely with Sales & Marketing on campaigns, packages and target segments.
Analyze corporate, leisure, OTA, direct and other business segments.
Produce weekly and monthly commercial performance reports.
Identify underperforming properties, channels and room/suite categories and develop corrective actions.
Support the commercial evaluation and onboarding of new hospitality properties.
Monitor guest booking behavior and use data to improve conversion and revenue.
Ensure commercial strategies are aligned with each property’s positioning and guest experience.

Requirements

Bachelor’s degree in Hospitality Management, Business, Marketing, Finance, Tourism, or a related field.
Minimum 5 years of hospitality experience.
Strong background in hotel revenue management and/or commercial management.
Hands-on experience with PMS, Channel Managers, Booking Engines and OTA extranets.
Experience managing platforms such as Booking.com, Expedia and Airbnb.
Strong understanding of hotel distribution and rate structures.
Advanced Excel/Google Sheets and commercial reporting capabilities.
Strong analytical and forecasting skills.
Ability to interpret P&L and property-level financial performance.
Understanding of digital marketing, conversion and customer acquisition costs.
Experience with revenue-management systems is highly preferred.