About The Role

Ensure smooth and timely process flow for Air Export shipments.
Ensure accurate and timely client billing.
Understand all the elements of Air Export DLSOP in Indonesia and correctly interpret this information to fulfill our customers’ instructions and expectations.
Ensure accurate and timely data entry into our operating system.
Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies and requirements.
Understand department process flow, constantly looking for areas of improved efficiency.
Overseas communications, timely responses to emails and requests (internal and external).
Utilize all technology tools available in the company to perform customer service and operations duties.
Must be ready to work overtime and weekends if/when necessary.
Must be ready to be assigned a night shift position if/when necessary.
Excellent verbal and written English.
Excellent discipline, computer, and communication skills.
Fresh graduates with strong qualifications are welcome.
Application Closing: Jul. 31st, 2026

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Air Export Agent