Bilingual Live Game Presenter (Mandarin/Cantonese/English) – Customer Service

• As a Bilingual Game Presenter, you'll host classic casino games such as
• Blackjack and Baccarat in English, interacting with players live on camera
• from our professional broadcast studio in New Westminster. Players may
• communicate with you through live chat in either Mandarin or Cantonese, so
• fluency in English and either Mandarin or Cantonese is required.
• If you enjoy making small-talk, meeting new people, or have an interest in
• acting or hosting, this could be the perfect role for you. Every shift is an
• opportunity to engage with players and create an entertaining live experience
• while developing valuable skills in customer service, hosting and
• performance.
• No prior experience is required as paid training will be provided.
•  

Competitive Salary and Benefits

• $18.25 – $24.00/hour (including base pay and tips)
• Up to $1,000 monthly performance bonus (after probation)
• Extended Health Benefits Insurance (with Family Coverage)
• 15 Days Paid Vacation
• 8 Paid Sick Days
• 2 EVO Days (additional paid time-off)

• (Benefits may differ for part-time employees)
•  

Why You’ll Love Working Here

• Fully paid training (No prior experience required. Perfect for anyone starting a new career)
• Paid breaks
• Free taxi service when public transit is not available
• Uniform stipend
• Complimentary coffee, tea, snacks and fresh fruit
• Break room with TV entertainment, table tennis and pool table, console games such as PlayStation and Nintendo Switch
• Holiday celebrations, treat days and team events
• A diverse, international workplace where you’ll build friendships with colleagues from all around the world.
• Career growth and development opportunities. More than 70% of our management team started as Game Presenters

 

We Are Looking For

• Fluency in English
• Ability to read and communicate in either Mandarin or Cantonese
• A customer-first attitude with positive energy
• Enjoys making conversation
• Enjoys games of all kinds and creating fun experiences
• Comfortable being on camera
• Previous experience delivering exceptional customer service in hospitality, premium dining, hotels, retail, aviation or other customer-facing environments is an asset but not required.
• Availability for full-time rotating shifts, including overnight shifts (7:00am-3:00pm, 3:00pm-11:00pm, 11:00pm-7:00am) and weekends
• Age 19+
• Full time availability for shifts including overnight (11:00pm-7:00am) and weekends
• Must successfully pass a criminal background check and obtain a Provincial Gaming Licence (company sponsored)
• Comfortable maintaining a polished, camera-ready appearance by wearing the provided uniform and broadcast makeup as part of the role
• Fluent in English and able to read and communicate in either Mandarin

or Cantonese

#EVOCanada