Manager General Merchandise

It's fun to work in a company where people truly BELIEVE in what they're doing!

Lead the General Merchandise department to deliver strong sales, excellent product availability, and an outstanding customer experience through effective stock management, merchandising, and team leadership.

Minimum requirements

Matric / Grade 12

• 2 – 4 years' retail experience
• Managerial experience advantageous

Competencies

Communication

• Controls, quality & standards
• Customer orientation / Passion for customer

Delegation

Team orientation

Key Responsibilities

Merchandise Management

• Ensure effective merchandising, stock availability, and product presentation
• Execute promotions and maintain merchandising standards

Sales & Promotions

• Drive sales performance and achieve departmental targets
• Coordinate and execute promotional activities

Finance & Administration

• Monitor and control departmental expenses
• Ensure accurate and timely completion of administrative processes

Operations & Maintenance

• Ensure smooth day-to-day operations of the department
• Maintain equipment and store standards

Shrinkage & Security

• Monitor and control stock losses and shrinkage
• Ensure adherence to security procedures

Customer Service Management

• Deliver and maintain excellent customer service standards
• Resolve customer queries and complaints effectively

People Management & Development

• Lead, coach, and develop team members
• Manage performance and support staff development
• Closing date - 09 July 2026
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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