Quality Product Manager

**Key Responsibilities:** - Oversee and execute quality assurance and control systems to ensure consistent delivery of high-quality finished goods and customer satisfaction - Conduct positive product release reviews, ensuring all quality criteria and specifications are met before goods leave the facility

• Lead and support customer complaint investigations, identifying root causes and implementing corrective actions - Collaborate with cross-functional departments (Production, Engineering, Supply Chain, and Customer Service) to address quality issues and develop effective solutions - Develop and implement preventative actions and quality improvement initiatives to minimise defects and enhance product performance
• Maintain comprehensive knowledge of plant operations, manufacturing processes, and quality standards to provide informed guidance - Communicate quality findings, trends, and recommendations clearly to senior management and relevant stakeholders - Monitor and analyse quality metrics and key performance indicators to identify areas for improvement
• Ensure compliance with relevant quality standards, regulations, and industry best practices - Conduct regular audits and inspections to verify adherence to quality procedures and documentation requirements - Provide training and guidance to production teams on quality expectations and process improvements - Maintain detailed quality records and documentation to support traceability and regulatory compliance

**Required Qualifications:** - 5 years of management experience within high-speed manufacturing industry, ideally in glass or packaging sectors

• ISO audit qualification or internal auditor training certification - Demonstrated expertise in investigations and root cause analysis methodologies - Strong knowledge of quality assurance systems, manufacturing processes, and relevant quality standards - Proficiency in analysing quality metrics and key performance indicators to drive continuous improvement **Preferred Qualifications:**
• Experience with regulatory compliance and industry best practices in manufacturing - Proven track record of leading cross-functional teams and implementing corrective actions - Excellent written and verbal communication skills with the ability to present findings to senior management - Experience in developing and delivering training programmes to production teams - Familiarity with quality documentation systems and traceability requirements

All your information will be kept confidential according to EEO guidelines.