Wound Care Referral Representative (Facility Focused)
NIVA Health · Ormond Beach, FL, United States
About The Role
Are you passionate about making a real impact in patient care and building lasting partnerships across the healthcare continuum? Join NIVA Health as a Facility Focused Wound Care Referral Representative and help bring advanced wound care directly to those who need it most!
About NIVA Health
At NIVA Health, our mission is to improve patient outcomes, reduce barriers to treatment, and support healthcare partners with reliable, responsive clinical services. We deliver advanced wound care where patients live and receive care, partnering with skilled nursing facilities, assisted living communities, home health agencies, hospitals, and physician practices.
What You’ll Do
- Develop and execute marketing strategies to expand partnerships with SNFs, ALFs, home health agencies, hospitals, and physician offices.
- Build and nurture long-term relationships with Administrators, Directors of Nursing, Case Managers, and other key decision-makers.
- Promote NIVA Health’s wound care services through onsite presentations, educational programs, and facility events.
- Serve as the primary marketing and communication liaison between NIVA Health and referral partners.
- Meet or exceed monthly referral and growth benchmarks, managing your pipeline and tracking performance in CRM systems.
- Support the onboarding process for new facility partners and ensure smooth transitions from referral to patient care.
- Maintain accurate documentation and ensure compliance with HIPAA, Medicare, and Medicaid regulations.
- Collaborate across teams to drive partner satisfaction and continually improve service delivery.
What You Bring
- Associate or Bachelor’s degree in Marketing, Healthcare Administration, Business, or a related field (preferred).
- 2–3+ years of healthcare sales, facility marketing, or referral development experience.
- Strong familiarity with SNF and ALF operations, referral workflows, and post-acute environments.
- Proven success in territory growth and referral generation.
- Excellent communication, presentation, and relationship-building skills.
- Ability to independently manage your territory and prioritize daily outreach.
- Proficiency with CRM software and Microsoft Office applications.
- Valid driver’s license, reliable transportation, and up-to-date auto insurance.
- Alignment with our core values: Teamwork, Resilience, Open-Mindedness, Ownership, and Positivity.
Benefits
- Uncapped commission potential — earn $250K+
- 401(k) with match
- Medical, dental, vision, and life insurance
- Paid time off
- Employee assistance program
- Travel reimbursement & employee discounts
Job Type: Full-time
Work Environment: Hybrid remote position requiring frequent local travel throughout the assigned territory.
Learn more about us at https://nivahealthwoundcare.com/ and become part of NIVA Health’s mission to redefine patient care—one healing wound at a time.
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At NIVA Health, we’re dedicated to empowering patients to reclaim their health, free from reliance on surgeries or habit-forming medications. We deliver advanced, natural, and non-surgical therapies that address the root causes of pain, dysfunction, and chronic conditions. Our personalized, holistic approach allows us to treat a wide range of musculoskeletal and wellness needs—from back, neck, and joint pain to soft tissue injuries, wound care, neuropathy, weight management, and more.
We combine cutting-edge technologies (e.g. IV vitamin therapy, PRP, acoustic wave therapy, red light and wound care) with hands-on clinical care, all delivered by a team of engaged, compassionate providers. Safety, efficacy, and patient experience are at the core of everything we do.
Safety, efficacy, and patient experience are at the core of everything we do.
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