Global People Services Associate

The Global People Services Associate acts as a support in a central hub for transactional HR activities.  The Global People Services Associate provides efficient, consistent support to all employees and managers.

• Employee Support:  Responding to HR-related questions from employees and managers (benefits, policies, time-off).
• Ticket Management:  Act as the first point of contact for employee HR inquiries (benefits, payroll, leave, policies) via Freshservice, managing, prioritizing, and resolving tickets within defined Service Level Agreements (SLAs).
• Data Management:  Accurate data entry for new hires, terminations, promotions, transfers, and updating employee records in HRIS.
• Onboarding/Offboarding:  Administering the hiring process, creating offers, tracking probation, and processing leavers.
• Payroll & Benefits:  Assisting with basic payroll processing, managing benefit enrollments, and pension administration.
• Process Adherence:  Following Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs) to ensure consistency.

 

University Degree, or equivalent experience, preferably in HR or business administration.

We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.  

To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us. 

 We offer: 

• Training and career development opportunities internally  
• Strong emphasis on personal and professional growth 
• Friendly, supportive working environment 
• Opportunity to work with colleagues based all over the world, with English as the company language 

Our core values are key to how we operate, and if you feel they resonate with you then Ergomed is a great company to join!  

Quality 

• Integrity & Trust  
• Drive & Passion  
• Agility & Responsiveness  

Belonging 

• Collaborative Partnerships  
• We look forward to welcoming your application in English