SAP SD consultant for Application support and Maintenance

Roles & Responsibilities

As a SD consultant for support and maintenance topic, ensure Incidents, Service requests and Problem tickets are resolved within the KPI’s and to the customer satisfaction with Quality resolutions.

Required skills

• 1.  Domain expertise in Sales and    Distribution
• 2.  Should have thorough knowledge on Sales Order Management.
• 3.  Output Management - through EDI, FILE transfer, Mail, PDF forms. Scripts, Smart forms.
• 4.  Very Good Knowledge in Idoc processing, Error handling and IDOC mapping knowledge
• 5.  Very Good experience in Job setups, process and Job error analysis
• 6.  Strong experience in Delivery , Shipments, Picking , packing , WM interface topics,
• 7.  Pricing: Configuration, error analysis.
• 8.  Credit Management, Availability check, Revenue recognition, Credit/Debit Memo
• 9.  Processing, Sales Returns, Free of charge delivery, Intercompany, STO, Billing

1. Very good knowledge in GTS process :  Customs , Compliance and preferences
2. Handling incident, service requests and problem tickets in SAP SD.  Ability to do configuration, master data changes, end-to-end process flow
3. Abap Debugging skills, SO10 text maintenance is preferred 
4. Cross module : CS,MM,FICO, PP,APO, GTS knowledge is an added advantage

•  
•   Desired Skills : SAP certification in Sales and Distribution, S/4 Hana, ITIL certification

General

• -          Excellent problem-solving, consulting and decision-making skills.
• -          Handling incident, problem tickets, service and change request in SAP SD.
• -          Mentoring, guiding, supporting and directing associates.
• -          Good communication and interpersonal skills.
• -Should be able to work independently with minimal supervision
•  

Educational qualification

BE/BTECH or MBA

Experience

6+ years in SAP SD consulting

Mandatory/requires Skills

Preferred Skills