Partnerships Manager - Loyalty

Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays.

We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.

Awarded one of the best places to work multiple times our employee experience is king here, with lunches provided 5 days a week, an onsite gym with state of the art change facilities, weekly events, monthly recognition programs, the opportunity to experience the travel we offer and significant professional development opportunities, we do what we can to make you look forward to waking up every day!

Job Description

At Luxury Escapes, we are on a mission to deliver exceptional travel experiences by offering our customers the best deals on the world's most luxurious holidays. Our loyalty ecosystem: Société and LuxPlus+, plays a critical role in driving retention, repeat purchase behaviour, and customer lifetime value.

As the Partnership Manager - Loyalty, you will lead the identification, negotiation, and execution of strategic partnerships that enhance the value proposition of Société and LuxPlus+ across multiple markets globally: AU, NZ, UK, US, SG and more.

You will build a scalable partnership ecosystem across travel, lifestyle, financial services, and adjacent categories that enhances our premium positioning while delivering strong commercial outcomes

What you'll do

• Develop and deliver the partnership strategy for Société and LuxPlus+, aligned with customer value and broader business priorities.
• Proactively source and secure high quality partners across travel, lifestyle, financial services, dining, retail, experiences and fintech.
• Build and manage a strong pipeline of prospective partners through targeted outreach and relationship development.
• Expand points earn opportunities across relevant categories to drive member acquisition, engagement and repeat usage.
• Establish compelling redemption partnerships that increase flexibility and perceived value for members.
• Lead the full deal lifecycle from prospecting and pitching through to financial modelling, negotiation, contracting and launch.
• Negotiate commercially balanced agreements that deliver strong member benefits while protecting margin and long term value.
• Work closely with CRM, Product, Technology, Marketing and Operations to integrate and activate partnerships effectively.
• Align partnership initiatives with LuxPlus+ subscription growth and Société premium tier engagement.
• Track partnership performance across points activity, engagement, revenue and retention, and refine the portfolio to maximise return.

Qualifications

What we are looking for

Essential

• Demonstrated experience in commercial partnerships, business development, loyalty, travel, fintech or related industries.
• Proven ability to generate new business through proactive outreach and pipeline development.
• Strong experience negotiating and structuring commercial agreements with external partners.
• Experience working with loyalty programs, subscription products or rewards ecosystems.
• Strong commercial judgement with the ability to assess partnership value and financial impact.
• Ability to manage multiple stakeholders and projects in a fast paced environment.
• Excellent relationship management, communication and influencing skills.

Desirable

• Experience within travel, hospitality, airline or premium e-commerce environments.
• Exposure to points based loyalty or earn and redemption ecosystems.
• Experience working across international markets or multi region partnerships.
• Understanding of loyalty program economics, including points liability and redemption dynamics.

Additional Information

What's in it for you?

First class health and well-being program including daily breakfast, lunches 5 days a week, fruit and an exceptional EAP offered.

Fun & flexible working environment - Friday afternoon onsite gatherings (wine included!), monthly celebrations and recognition programs.

Travel discounts for you, your family and friends.

Birthday leave and so much more!

If you’re interested in the role but don't check every box, apply anyway, we’d love to hear from you!

We embrace diversity in our people and make hiring decisions based on your experiences and skills. We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You'll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview.

As a 2026 Circle Back Initiative employer, we're committed to responding to every applicant.