About The Role

OVERVIEW 

As a Sales Associate at Soho Sportstyle Store, you’ll bring the Salomon brand to life through approachable, authentic service—whether you're walking someone through our product assortment or simply helping them find the right size. 

In this role, you will: 

Achieve Goals: Work towards and reach set sales targets, contributing to the overall success of our store. 
Accomplish Tasks: Efficiently complete assigned tasks, ensuring smooth and effective store operations. 
Be a Team Player: Proactively and positively collaborate with your team, creating a supportive and dynamic work environment.

WHAT MAKES THIS A GREAT PLACE TO WORK & PLAY: 

Brand-First Mindset: You’ll be part of a team that delivers premium brand moments, even in high-volume settings.  
Community Engagement: Opportunities to engage in the community and with industry partners.  
Vibrant Work Environment: Be part of a dynamic team surrounded by the latest in outdoor gear and fashion.  
Career Growth: Access to professional development and growth opportunities within the company.  
Exclusive Events: Attend exclusive brand events and product launches.  
Passion for the Outdoors: Work with a team that shares your passion for the outdoors and adventure.

ESSENTIAL DUTIES & RESPONSIBILITIES 

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily: 

Customer Service 

Connect with Customers: Use your exceptional customer service skills, sales techniques, and product knowledge to help customers find the perfect products and drive sales. Incorporate our apparel and footwear into your styling suggestions, demonstrating how they can create a cohesive lifestyle aesthetic. 
Problem Solver: Quickly and positively find solutions for customers, ensuring a responsive and engaging interaction, with diligent follow-up. 
Handle Challenges Professionally: Address complaints and objections swiftly and professionally, turning potential issues into positive experiences. 
Promote Security: Help protect company assets and procedures by promoting loss prevention practices. 
Maintain Cleanliness: Ensure the sales floor and stockroom are clean, well-organized, and inviting for customers. 
Transaction Confidence: Confidently handle cash and digital transactions, ensuring accuracy and efficiency.

Visual Merchandising 

Enhance Product Presentation: Contribute to maintaining high brand visual standards, ensuring excellence in product presentation at all times. 
Assist with Replenishment: Support with replenishment and pricing duties, including preparation for sales and promotions as needed.

QUALIFICATIONS, SKILLS, ABILITIES & COMPETENCIES 

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Bring prior experience in retail or customer service, especially in high-volume environments. 
Natural curiosity, high energy, and positive outlook make every interaction exciting and engaging. 
Deep enthusiasm for our brand and products is infectious, inspiring customers and creating lasting connections. 
With a talent for identifying customer needs and matching them with the perfect products, you excel at driving sales and exceeding targets. 
Background in customer service equips you with the skills to handle any situation with grace and professionalism, ensuring every customer leaves satisfied. 
You have a knack for motivating and uplifting those around you, fostering a supportive and enthusiastic environment for both customers and team members.

AVAILABILITY EXPECTATIONS 

General: 

Part-time; schedule determined by Store Manager. 
Must be available for varied shifts, including weekends, evenings, and holidays.

Peak Periods: 

Black Friday: All team members are required to work the day after Thanksgiving. 
Holiday Season: Availability required from the second week of December through early January (return period window). Specific dates to be communicated each year.

PHYSICAL DEMANDS & WORKING ENVIRONMENT  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

While performing the duties of this job, the employee is regularly required to travel, talk and hear. The employee is frequently required to sit, stand and walk. The employee must occasionally kneel, stoop, crouch, twist and lift to 30 pounds, with or without accommodations.  