Restaurant Manager - North Brisbane

We're looking for a Restaurant Manager to take ownership of one of our high-volume North Brisbane restaurants — with the added opportunity to develop your skills by supporting our other restaurants across the North Brisbane area.

This is a great next step if you want exposure beyond a single site: you'll build experience managing across multiple restaurants, work alongside other leaders in the region, and set yourself up for the next level of growth within GYG — whether that's a bigger restaurant, an area support role, or franchise ownership down the track.

You'll take full ownership of the day-to-day running of your restaurant, lift the guest experience from excellent to remarkable, coach and develop your team, and manage inventory and financial performance — while flexing into neighbouring North Brisbane restaurants as needed to share your experience and pick up new ones.

What You'll Be Doing

Operational Execution

• Run day-to-day operations to GYG's food, safety and quality standards — every order, every time
• Manage inventory, scheduling, equipment, security and compliance across your restaurant
• Step into neighbouring North Brisbane restaurants when needed to support coverage and share best practice

People Management

• Recruit, train and develop your crew, Cooks, Shift Leaders and Assistant Managers
• Lead by example, give honest feedback, and manage performance fairly and consistently
• Build a team that's ready to grow with you — including across other restaurants in the group

Guest Experience

• Lead a team that delivers a memorable guest experience, every visit
• Keep speed of service and cleanliness standards on point
• Handle guest feedback and complaints quickly and well

Financial Management

• Take ownership of your restaurant's P&L — COGS, cost of labour, operating expenses and sales
• Spot sales trends, run local area marketing, and act on the numbers
• Keep inventory, cash handling and reporting accurate and on time

Food Safety & WH&S

• Keep your restaurant compliant with GYG's food safety and WH&S standards at all times
• Close out incidents, hazards and checklist gaps promptly

What We're Looking For

• Experience leading a team in a busy, high-volume hospitality environment
• A track record of delivering exceptional customer service
• Strong communication skills — clear, honest, and able to adapt to different people
• Experience hitting KPIs and driving profitability
• Comfortable working across more than one site and adapting to different teams
• Willingness to complete (or already hold) Food Safety Supervisor, RSA, First Aid and Liquor License certifications
• Solid financial acumen — comfortable reading a P&L and acting on it
• Confident with Microsoft Office, and willing to get across GYG systems (Micros, MyInventory, GOMEX, TANDA, Viva GYG)

What's In It For You

• A launching pad into multi-site and area-level experience — rare at this stage of a hospitality career
• Career growth pathways across Australia and internationally
• Invitation to the Annual Restaurant Managers Summit
• Pathway to become a franchisee
• Quarterly bonus scheme
• Free uniform

About GYG

Since 2006, Guzman y Gomez has been reinventing fast food — bringing Mexican culture and the freshest local ingredients to Australians for breakfast, lunch and dinner. We're obsessed with food, we back our people, and we never walk past a problem.

Ready to grow across North Brisbane's restaurants? Apply now to start the conversation.