Practice Manager - Greencross Booragoon/O'Connor
Greencross Pet Wellness Company · Booragoon, WA, Australia
About The Role
Practice Manager | Greencross Vets Booragoon & O'Connor | Perth, WA 🐾
Lead Two Great Clinics. Build Strong Teams. Make a Genuine Impact.
Greencross Vets is seeking an experienced and passionate Practice Manager to support and lead our teams across Greencross Booragoon and Greencross O'Connor.
This exciting dual-site leadership opportunity is ideal for an experienced Practice Manager, Vet Nurse with leadership experience or a healthcare leader who thrives on developing people, driving operational excellence, and creating positive team cultures.
Working across two established and community-focused clinics, you'll play a key role in supporting our veterinarians, nurses, reception teams, and clients while helping both clinics continue to thrive.
This is a full-time position worked across 4 days per week, offering an excellent work-life balance while allowing you to make a meaningful impact across both locations.
The Role
You'll split your time equally across both clinics, working
- 2 days per week at Greencross Booragoon
- 2 days per week at Greencross O'Connor
The role will include
- 1 Administration Day at each clinic focusing on leadership, operations, people management, business performance, rostering, and clinic growth
- 1 Reception Day at each clinic supporting client experience, team leadership, workflow management, and day-to-day operations
- This hands-on leadership approach allows you to remain connected to both teams while maintaining a strong operational focus.
- Why This Opportunity?
- This is a unique chance to lead across two well-established clinics while enjoying the support and resources of the wider Greencross network.
As Practice Manager, you will
- Lead, mentor, and develop high-performing teams
- Create positive and engaged clinic cultures
- Drive operational excellence across both sites
- Partner closely with Vet Directors and regional leaders
- Support business performance and strategic growth
- Enhance client experiences and patient outcomes
- Influence team engagement, retention, and development
- If you enjoy variety and relationship-building, this role offers the best of both worlds.
- Why Booragoon & O'Connor?
- Located in Perth's highly desirable southern corridor, both Booragoon and O'Connor offer fantastic lifestyle benefits with easy access to everything Perth has to offer.
You'll enjoy
- Close proximity to beautiful beaches and the Swan River
- Excellent cafés, restaurants, and local amenities
- Westfield Booragoon and major retail precincts nearby
- Family-friendly communities with excellent schools
- Easy access to Fremantle, Perth CBD, and surrounding suburbs
- Great public transport and convenient commuting options
- A relaxed lifestyle with all the benefits of city convenience
- Together, these locations provide the perfect blend of lifestyle, accessibility, and professional opportunity.
- Why Join Greencross?
- At Greencross, we're more than just a network of clinics. We're a connected community of veterinary professionals who genuinely support one another.
Benefits include
- People-first culture where leadership is valued
- Career progression opportunities across a national network
- Ongoing professional development, conferences, and leadership training
- Access to Greencross learning and development programs
- Staff discounts on veterinary services and products
- Petbarn retail discounts
- Access to Fitness Passport
- Access to Pounce employee discounts across retail, travel, fuel, entertainment, and more
- Confidential Employee Assistance Program (EAP)
- Mental health and wellbeing resources
- Strong regional and national leadership support
- A genuine commitment to work-life balance
About the Role
As Practice Manager, you'll play a key leadership role in driving the success of both clinics.
Key responsibilities include
- Managing day-to-day clinic operations across both sites
- Leading, coaching, and developing veterinary nursing and reception teams
- Supporting rostering, workforce planning, and recruitment
- Monitoring business performance and achieving key performance indicators
- Creating and maintaining a positive workplace culture
- Supporting client experience and service excellence
- Managing stock control and clinic administration
- Driving local growth and community engagement initiatives
- Ensuring compliance and operational standards are maintained
- Working alongside Vet Directors and regional leaders to achieve clinic goals
- Supporting team development, engagement, and retention
Remuneration
- We recognise the value experienced leaders bring to our clinics and offer a competitive salary package based on experience.
- We're happy to have open conversations to ensure remuneration reflects your leadership experience, operational expertise, and the contribution you'll make to both clinics.
About You
We're looking for someone who
- Has previous Practice Management, Operations Management, or Healthcare Management experience
- Has experience leading teams within a medical, healthcare, allied health, dental, veterinary, or similar professional environment
- Is passionate about developing and supporting people
- Has strong leadership, coaching, and team-building skills
- Demonstrates excellent communication and stakeholder management abilities
- Possesses strong organisational skills and business acumen
- Can confidently manage competing priorities across multiple sites
- Leads with positivity, accountability, and empathy
- Is proactive, solutions-focused, and highly organised
- Enjoys building strong relationships with both clients and team members
- A veterinary nursing qualification is no longer required, although experience within veterinary or animal care environments will be viewed favourably.
- Most importantly, you're a people-focused leader who enjoys helping teams succeed and creating workplaces where people genuinely enjoy coming to work.
Apply Now
If you're an experienced Practice Manager looking for a unique dual-site leadership opportunity with a respected organisation and fantastic team culture, we'd love to hear from you.
Join Greencross Booragoon & O'Connor and help lead two thriving clinics dedicated to exceptional patient care, outstanding client service, and a supportive team environment. 🐾
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