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Practice Manager - Greencross Booragoon/O'Connor

Greencross Pet Wellness Company · Booragoon, WA, Australia

Healthcare AdministrationExternal listingfull-timeabout 5 hours ago

About The Role

Practice Manager | Greencross Vets Booragoon & O'Connor | Perth, WA 🐾

Lead Two Great Clinics. Build Strong Teams. Make a Genuine Impact.

Greencross Vets is seeking an experienced and passionate Practice Manager to support and lead our teams across Greencross Booragoon and Greencross O'Connor.

This exciting dual-site leadership opportunity is ideal for an experienced Practice Manager, Vet Nurse with leadership experience or a healthcare leader who thrives on developing people, driving operational excellence, and creating positive team cultures.

Working across two established and community-focused clinics, you'll play a key role in supporting our veterinarians, nurses, reception teams, and clients while helping both clinics continue to thrive.

This is a full-time position worked across 4 days per week, offering an excellent work-life balance while allowing you to make a meaningful impact across both locations.

The Role

You'll split your time equally across both clinics, working

  • 2 days per week at Greencross Booragoon
  • 2 days per week at Greencross O'Connor

The role will include

  • 1 Administration Day at each clinic focusing on leadership, operations, people management, business performance, rostering, and clinic growth
  • 1 Reception Day at each clinic supporting client experience, team leadership, workflow management, and day-to-day operations
  • This hands-on leadership approach allows you to remain connected to both teams while maintaining a strong operational focus.
  • Why This Opportunity?
  • This is a unique chance to lead across two well-established clinics while enjoying the support and resources of the wider Greencross network.

As Practice Manager, you will

  • Lead, mentor, and develop high-performing teams
  • Create positive and engaged clinic cultures
  • Drive operational excellence across both sites
  • Partner closely with Vet Directors and regional leaders
  • Support business performance and strategic growth
  • Enhance client experiences and patient outcomes
  • Influence team engagement, retention, and development
  • If you enjoy variety and relationship-building, this role offers the best of both worlds.
  • Why Booragoon & O'Connor?
  • Located in Perth's highly desirable southern corridor, both Booragoon and O'Connor offer fantastic lifestyle benefits with easy access to everything Perth has to offer.

You'll enjoy

  • Close proximity to beautiful beaches and the Swan River
  • Excellent cafés, restaurants, and local amenities
  • Westfield Booragoon and major retail precincts nearby
  • Family-friendly communities with excellent schools
  • Easy access to Fremantle, Perth CBD, and surrounding suburbs
  • Great public transport and convenient commuting options
  • A relaxed lifestyle with all the benefits of city convenience
  • Together, these locations provide the perfect blend of lifestyle, accessibility, and professional opportunity.
  • Why Join Greencross?
  • At Greencross, we're more than just a network of clinics. We're a connected community of veterinary professionals who genuinely support one another.

Benefits include

  • People-first culture where leadership is valued
  • Career progression opportunities across a national network
  • Ongoing professional development, conferences, and leadership training
  • Access to Greencross learning and development programs
  • Staff discounts on veterinary services and products
  • Petbarn retail discounts
  • Access to Fitness Passport
  • Access to Pounce employee discounts across retail, travel, fuel, entertainment, and more
  • Confidential Employee Assistance Program (EAP)
  • Mental health and wellbeing resources
  • Strong regional and national leadership support
  • A genuine commitment to work-life balance

About the Role

As Practice Manager, you'll play a key leadership role in driving the success of both clinics.

Key responsibilities include

  • Managing day-to-day clinic operations across both sites
  • Leading, coaching, and developing veterinary nursing and reception teams
  • Supporting rostering, workforce planning, and recruitment
  • Monitoring business performance and achieving key performance indicators
  • Creating and maintaining a positive workplace culture
  • Supporting client experience and service excellence
  • Managing stock control and clinic administration
  • Driving local growth and community engagement initiatives
  • Ensuring compliance and operational standards are maintained
  • Working alongside Vet Directors and regional leaders to achieve clinic goals
  • Supporting team development, engagement, and retention

Remuneration

  • We recognise the value experienced leaders bring to our clinics and offer a competitive salary package based on experience.
  • We're happy to have open conversations to ensure remuneration reflects your leadership experience, operational expertise, and the contribution you'll make to both clinics.

About You

We're looking for someone who

  • Has previous Practice Management, Operations Management, or Healthcare Management experience
  • Has experience leading teams within a medical, healthcare, allied health, dental, veterinary, or similar professional environment
  • Is passionate about developing and supporting people
  • Has strong leadership, coaching, and team-building skills
  • Demonstrates excellent communication and stakeholder management abilities
  • Possesses strong organisational skills and business acumen
  • Can confidently manage competing priorities across multiple sites
  • Leads with positivity, accountability, and empathy
  • Is proactive, solutions-focused, and highly organised
  • Enjoys building strong relationships with both clients and team members
  • A veterinary nursing qualification is no longer required, although experience within veterinary or animal care environments will be viewed favourably.
  • Most importantly, you're a people-focused leader who enjoys helping teams succeed and creating workplaces where people genuinely enjoy coming to work.

Apply Now

If you're an experienced Practice Manager looking for a unique dual-site leadership opportunity with a respected organisation and fantastic team culture, we'd love to hear from you.

Join Greencross Booragoon & O'Connor and help lead two thriving clinics dedicated to exceptional patient care, outstanding client service, and a supportive team environment. 🐾

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