About The Role

Pay: $50,000/year + performance bonus

Job Type: Full-time, Weekend & Night Shift

Location: Reno, NV (with travel to Reno-area accounts as needed)

About Sorsen

Sorsen Inc. is a licensed, fast-growing security company built on the White Glove Standard of Service. We specialize in guard services, mobile patrol, camera & surveillance, and executive protection for commercial, residential, hospitality, and government clients across Nevada, Washington, and Utah. We're not a staffing agency — our officers and supervisors are vetted, trained, and held to a standard most organizations in this industry don't require.

The Role

Reno is growing fast, and nights and weekends are when it matters most. We're looking for a dedicated Weekend & Night Shift Supervisor to own coverage during the hours when things are most likely to go sideways — call-outs, one-off projects, and field issues that can't wait until Monday. You'll be the clear point of contact for dispatch, for guards in the field, and for branch leadership during your shift, so nothing falls through the cracks after hours.

What You'll Own

Coverage & Response

Zero dark posts on your watch — every contracted post is staffed, no exceptions
Respond to call-outs and confirm replacement coverage in under 20 minutes
Own emergency staffing decisions for one-off projects (fire watches, special events, short-notice coverage) without waiting on next-business-day approval

Field Presence

Get into the field during your shift — visit posts and accounts in person, not just by phone
Confirm guards are meeting uniform, post-order, and engagement standards
Verify patrol hits are completed on schedule and fully documented, including photo requirements

Timekeeping & Documentation

Catch and correct timekeeping discrepancies in real time, not the next day
Log every significant event of your shift in Belfry before you leave — guard performance issues, client contact, call-outs, and how they were resolved
Keep documentation to a standard that holds up if it's ever reviewed for a dispute, complaint, or claim

Escalation & Communication

Be the single go-to for dispatch and branch leadership on nights and weekends — issues shouldn't have to route through another branch or wait until Monday to get resolved
Know when something is yours to solve and when it needs to go up the chain — and make that call fast

What We're Looking For

Experience supervising security, guard, or field operations staff (2+ years preferred)
Comfortable making staffing and response decisions independently, under pressure, without a script
Strong documentation habits — clear, factual, and timely
Reliable availability for weekend and night shifts, including holidays
Valid driver's license and ability to travel between Reno-area accounts
Nevada PILB registration (or ability to obtain prior to start)