About The Role

ABOUT THE ROLE

This is a senior consulting engagement embedded within a large-scale digital transformation program for a supply chain client in the manufacturing sector. You'll serve as an SME bridging business stakeholders and technology teams, driving clarity on Order-to-Cash processes from requirements through implementation. The work is high-visibility, with direct collaboration with Global Process Owners and executive leadership.

WHAT YOU'LL DO

Lead workshops and working sessions with business stakeholders, Global Process Owners (GPOs), and Process Owners to elicit and validate requirements.
Document current-state ("As-Is") and future-state ("To-Be") processes across Manufacturing, Supply Chain, and O2C domains.
Create process maps, user stories, business requirements documents, functional specifications, and gap assessments.
Perform target and data mapping in support of enterprise ERP implementation activities.
Write and analyze SQL queries to support data analysis and transformation efforts.
Act as a trusted advisor to business leadership, facilitating consensus across business and technology teams.
Present findings, recommendations, and process improvements to senior stakeholders.
Support governance, decision-making, and change management activities throughout the transformation program.

WHAT WE'RE LOOKING FOR

10+ years of experience in Manufacturing, Supply Chain, Business Analysis, or Digital Transformation programs.
SME-level, hands-on expertise with Order-to-Cash (O2C) processes in manufacturing environments — a firm dealbreaker requirement.
Proven end-to-end enterprise ERP implementation experience (SAP, Salesforce, or equivalent platforms are all welcome).
Strong background in order management and order entry processes.
Experience working directly with Global Process Owners, Business Process Owners, and executive stakeholders.
Proficiency in SQL queries and data/target mapping for ERP implementations.
Demonstrated ability to document requirements for large-scale ERP or business transformation initiatives.
Excellent facilitation, communication, and stakeholder management skills.
Ability to influence without authority across global, cross-functional teams.