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Service Technical Support Specialist

internationalcareers-waters · China

Technical Support / HelpdeskExternal listingfull-time4 days ago

About The Role

Provides advanced technical support to Field Service Engineers, Application Support, customers, and internal teams by diagnosing, troubleshooting, documenting, and resolving complex electro-mechanical, analytical instrument, accessory, and software issues. The role supports service quality, customer satisfaction, certification readiness, escalation management, and continuous improvement across TA Instruments product lines.

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