Administrative Coordinator, Childcare Center

The Childcare Center Administrative Coordinator provides administrative and operational support to the Director and Manager of the Childcare Center within a hospital-based setting. This role serves as a primary point of contact for families, staff, and visitors, ensuring a professional and welcoming environment. The position requires strong organizational, computer, and customer service skills, and provides on-site leadership support in the absence of the Director and Manager.

Responsibilities and Duties

• Provide day-to-day administrative support to the Director and Manager, including scheduling, correspondence, and document management.
• Serve as the primary front desk contact, greeting families and visitors and managing phone and email inquiries with professionalism and discretion.
• Maintain accurate records, including enrollment documentation, attendance, billing support, and required regulatory documentation.
• Support coordination of enrollment processes, waitlists, and communication with families.
• Utilize computer systems and software (e.g., Microsoft Office, childcare management systems) to track and manage center operations.
• Assist with preparation of reports, communications, and materials for staff and families.
• Ensure compliance with hospital policies and childcare licensing requirements through proper documentation and recordkeeping.
• Support center operations by assisting with supply management, ordering, and coordination of routine administrative tasks.
• Serve as a backup point of contact for on-site leadership, assisting with basic operational decision-making and issue escalation when the Director and Manager are not present.
• Promote a positive and professional environment aligned with the organization’s mission and values.

Education

• High school diploma or equivalent required.
• Associate degree in business administration, early childhood education, or related field preferred.

Experience

Minimum of 2–3 years of administrative or office support experience, preferably in a childcare, healthcare, or customer service setting.

Qualifications

• Strong computer proficiency, including Microsoft Office (Word, Excel, Outlook).
• Excellent customer service skills with professional in-person and phone etiquette.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Effective communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Demonstrated reliability and ability to work independently with minimal supervision.

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com .