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Patient Coordinator

H2 Health · Jacksonville, FL, United States

Healthcare AdministrationEntry LevelQuick applyfull-time2 months ago

About The Role

At Great Strides Rehab, an H2 Health Company, we are committed to providing a welcoming, patient-centered environment where every individual receives high-quality care. As a Patient Coordinator, you will play an important role in supporting patients and families throughout their care experience while helping the clinic run smoothly.

Your Role

  • Welcome patients and create a positive, friendly first impression
  • Schedule appointments and help manage daily clinic flow
  • Answer patient questions by phone and in person
  • Maintain accurate patient records and protect patient confidentiality
  • Communicate with healthcare providers to coordinate patient care
  • Assist with patient copays and balances
  • Obtain Plans of Care from referring physicians when needed

Requirements

  • High school diploma or equivalent
  • Previous healthcare or medical office experience preferred
  • Strong communication and customer service skills
  • Organized with strong attention to detail
  • Experience with electronic health records (EHR) is a plus
  • Ability to multitask in a fast-paced clinic environment

Bilingual Preferred

Benefits

Why Do PC's Choose Great Strides Rehabilitation?

We foster a clinician-first environment that supports your personal and professional goals, offering

  • Transparent competitive compensation with performance-based investment program
  • Flexible scheduling to support your work-life balance
  • In-house CEUs, mentorship, and daily clinical support
  • Clear career advancement paths in both clinical and leadership tracks

Comprehensive benefits, including

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Generous PTO and paid holidays
  • Company-paid basic life and AD&D insurance
  • Short-term and long-term disability
  • HSA, Healthcare FSA, and Dependent Care FSA options
  • Company-paid parental leave
  • Supplemental life insurance (employee, spouse, child)
  • Critical illness, accident, and hospital indemnity coverage
  • Additional perks include employee rewards, travel and entertainment discounts, pet insurance, mental health resources, and recognition programs
  • Student Loan Repayment Program for eligible clinicians
  • Employee access to therapy services, bereavement resources, and legal and credit monitoring support
  • A supportive, clinician-led team culture where your voice is valued

Advance Your PC Career

Let’s build a career that works for you. Apply now.

Great Strides Rehabilitation is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.

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At H2 Health, we believe that therapy is more than just treatment; it's a relationship built on trust, compassion, and results. With over 280 locations across 11 states, we are a people-first outpatient rehabilitation company focused on delivering high-quality care in a supportive, community-based environment. Our team of passionate clinicians brings an entrepreneurial spirit and an owner-operator mentality to everything we do, driven by the belief that everyone deserves to be happy and empowered to thrive.

From Physical Therapy and Occupational Therapy to Speech-Language Pathology and Behavior Analyst, we provide personalized care across the lifespan, meeting patients where they are and helping them reach what once felt impossible. Clean, pristine clinics. Transparent leadership. Diverse, inclusive teams. At H2 Health, we don’t just treat, we elevate.

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