On-Call IT Field Technician - Wilmington, NC - Hiring Now

• 📍 Location: Multiple U.S. Cities (Local, Onsite Support)
• 💼 Job Type: Independent Contractor (1099)
• 💰 Pay: $35/hour (on-site)
• 🗓 Schedule: Flexible – You accept jobs based on your availability
• ⚠️ Important Note
• This is an on-call, 1099 independent contractor role with no guaranteed hours.
• You’ll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.

About Geeks on Site

Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We’re expanding our network of skilled on-call technicians to meet growing demand for in-person support — including computers, networks, printers, and more.

About the Role

We’re hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.

This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners — including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).

You’ll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.

Key Responsibilities

• Diagnose and repair hardware/software issues on Windows and macOS systems
• Resolve boot errors, OS issues, and login problems
• Set up or troubleshoot Wi-Fi and wired internet connections
• Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
• Configure or connect printers and scanners (Canon, HP, Brother, etc.)
• Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
• Perform general maintenance on multifunction printers (MFPs)
• Reinstall operating systems using bootable USBs or recovery media
• Install remote tools or shortcuts as requested
• Communicate clearly with customers and provide basic post-service support
• Document service visits and escalate complex issues as needed

Requirements

• 2+ years of field IT support experience, including computer and printer work
• Familiarity with Canon, HP, and other common printer brands
• Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
• Experience with both Windows (10/11) and macOS troubleshooting
• Must have personal tools (bootable USB, screwdriver set, etc.)
• Reliable vehicle and valid driver's license
• Smartphone with camera and data for documentation and communication
• Ability to work independently and maintain a professional demeanor

Benefits

Compensation

• $35 per hour for on-site time
• Flexible scheduling — accept only the jobs that match your route and availability
• National brand recognition and continuous job offers
• Dispatch and tech support team available to assist remotely
• ✅ What to Expect After You Apply
• 📞 Intro Call – A recruiter will contact you for a quick chat
• 📝 Onboarding – Complete paperwork and tax forms electronically
• 🔍 Background Check – Mandatory before activation
• 📅 Set Your Availability – You enter your availability in our tech portal
• 📲 Start Receiving Jobs – You’ll be dispatched jobs based on proximity & skills

Join Our Technician Network

• If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we’d love to hear from you.
• Visit website

About Us

Geeks on Site is a nationally recognized tech support and installation firm, founded in 2002 and headquartered in Coral Gables, Florida. With over 20 years of experience, we've grown to serve more than 150 cities across the U.S., offering both onsite and remote solutions for home and business clients

What We Do

We specialize in a full suite of IT services including

Computer repair and troubleshooting (hardware & software)

Virus, spyware, and adware removal

Data recovery and system backups

Wireless network installation and configuration

Smart home devices, CCTV setup, and TV mounting

Comprehensive training—from Windows and Microsoft Office to social media basics

Our certified technicians are equipped to help customers at all skill levels. For businesses, we extend support to server installs, firewall setup, printer/scanner maintenance, and ongoing managed IT plans

Our Culture & Team

We’re a mid-sized, privately held company (approx. 200–500 employees) that values expertise, customer focus, and continuous learning. Many roles follow a 1099 contractor model, offering scheduling flexibility and independence—ideal for self-motivated professionals looking to thrive.

Mission Statement

Geeks on Site is on a mission to simplify technology for everyone—empowering homes and businesses with dependable, friendly, and timely tech services. Whether fixing a PC, mounting a TV, or securing a smart network, we stand by our promise: “We will fix your computer today!”