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Customer Service Consultant

Fa Errt Saasfaprod1 · Kuala Lumpur, Malaysia

Customer SuccessExternal listingfull-time5 days ago

About The Role

We're hiring a Customer Support Consultant to deliver outstanding, timely support for our B2B/SaaS customers. You'll resolve technical issues, create and maintain support documentation, and collaborate with product and engineering teams to improve customer experience and meet SLAs.

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