Case Manager & Benefits Specialist

Responsibilities

• Work as part of a multi-disciplinary treatment team, attending meetings and contributing to shared treatment planning.
• Communicate and collaborate with community resources and entitlement providers, documenting support in client records.
• Involve consumers in treatment planning and service delivery, ensuring their participation is reflected in notes and outreach.
• Provide direct care and crisis intervention, including de-escalation, supportive counseling, and timely documentation.
• Support consumers with daily living skills and assist with accessing basic needs such as housing, benefits, and entitlements.
• Monitor and assess clients’ emotional well-being, symptoms, behavior, and medication use, sharing findings with the team.
• Educate consumers and families on mental health, crisis management, conflict resolution, and life skills.
• Uphold consumer rights and dignity, maintaining confidentiality and respecting cultural and individual values.

Requirements

• Bachelor's Degree in a health & human services field
• Experience with Crisis Intervention.
• Experience doing outreach with the SMI Co-occurring
• population, knowledge and awareness of homeless and community services available
• Valid NJ Driver’s license with less than 6 points.

Benefits

• Full Benefits
• 12 Paid Holidays
• Sick Days
• Personal Days
• Days Accrued Vacation
• Medical/Dental/Vision
• Company paid Life Insurance and Long-Term Disability
• 403B Plan with Company Match
• Opportunities for training/education/Continuing Education Credits
• Opportunities for Public Loan Forgiveness
• Opportunities for Tuition Discounts from Participating Institutions