About The Role

The Senior Account Director leads key client relationships, oversees large-scale programs, and drives account growth by providing strategic guidance and exceptional delivery. This role partners closely with internal teams to ensure flawless execution, regulatory alignment, and a consistently strong client experience. The Senior Account Director builds trusted relationships, identifies opportunities to bring value, and ensures the work reflects Klick’s high standards.

What You’ll Do

Lead cross-functional teams to deliver programs that meet regulatory, operational, and brand expectations
Manage project execution to ensure processes are followed and deadlines are met with precision
Oversee account financials, including budget management, forecasting, and scope alignment
Identify opportunities for organic growth and contribute to account planning
Ensure all communications and deliverables reflect Klick’s standards and elevate the client experience

Required

8+ years of client service experience in the advertising industry
3+ years of pharmaceutical or healthcare advertising experience
Experience managing a $3M+ book of business
Proven ability to build and grow relationships at the Associate Director/Director level
Strong financial acumen, including scope development and budget oversight
Strong presentation and communication skills

Desired

Launch experience in pharma or healthcare
Experience leading client meeting intake, agenda development, follow-ups, and recaps
Ability to translate client feedback, prioritize changes, and guide internal teams
Understanding of US pharmaceutical/healthcare marketing regulations
Comfort and enthusiasm for integrating AI into workflows
University degree required; MBA a plus

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email hidden] and we will work with you to meet your accessibility needs and ensure you have a positive experience.