Administrative Business Partner

The salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.

Overview

Application

🚀 Join the Future of Commerce with Whatnot!

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

💻 Role

We are looking for a highly organised Administrative Business Partner to support members of our European Senior Leadership Team whilst also leading office operations and workplace experience initiatives for our European hub offices.

This is not a traditional administrative role. You will serve as a trusted partner to leadership while owning the day-to-day operational excellence and cultural experience of our office environment. You thrive in high-growth environments, anticipate needs before they arise, and build scalable systems that enable both executives and teams to do their best work.

You are exceptionally detail-oriented, highly organised, proactive without being asked, and operate with discretion and sound judgment.

What You’ll Own

🎯 Executive Partnership & Strategic Support

Coordinate leadership and team meetings, team off-sites, and strategic planning sessions (including ownership and communication of the action items list)

Serve as a strategic partner to members of the European Senior Leadership Team

Own complex calendar management, ensuring clear context and optimal use of executive time

Provide proactive support to keep leaders aligned on priorities, deadlines, and key deliverables

Act as a point of contact between executives, employees, clients, and external partners

Coordinate domestic and international travel arrangements

Manage and submit expense reports

Draft, edit, and finalise internal and external communications (memos, emails, presentations, reports)

Handle highly sensitive and confidential information with discretion

🏢 Office Operations & Workplace Leadership

Own end-to-end operations of the office, ensuring seamless daily functionality and an exceptional employee experience

Serve as the operational lead for the office hub, creating a welcoming, high-energy, professional environment

Identify operational gaps and implement scalable solutions before issues arise

Lead vendor sourcing, negotiation, and management (facilities, cleaning, catering, maintenance, security, etc.)

Partner with building management to resolve facilities issues and ensure business continuity

Manage office budgets, forecasting, and end-of-month financial tracking

Develop and maintain operational playbooks and scalable processes

Drive workplace analytics and reporting to inform space planning and expansion decisions

🌍 Growth, Expansion & Cross-Functional Enablement

Support office build-outs, expansions, relocations, and new site launches

Drive project management across cross-functional stakeholders (IT, Security, People, Finance, Legal)

Establish documentation, infrastructure, and standards that scale with company growth

Partner cross-functionally to ensure smooth onboarding and operational readiness for new hires

Partner with our international onboarding team on first-day logistics and creating high-impact onboarding experiences

🤝 Culture, Community & Employee Experience

Design and continuously improve in-office experience strategies that encourage collaboration and community

Own logistics and execution for team events, co-working days, leadership visits, and company-wide gatherings

Anticipate employee needs and implement thoughtful enhancements to the workplace

Foster a culture of transparency, professionalism, and positive energy across the office

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our London, UK hub. Given the hands-on nature of the role, in-person presence is important to support office operations, team co-working, and the coordination of on-site events.

👋 You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

3+ years of proven experience as an Executive Assistant, Personal Assistant or similar role in a high-growth environment

Excellent Google Suite and Slack knowledge

Adaptable and flexible. You are an expert at navigating change and ambiguity. You thrive in ambiguity and enjoy creating structure in fast-moving environments

Outstanding organisational and time management skills

Works collaboratively with peers

Excellent verbal and written communication skills

Discretion and confidentiality

Ability to prioritise and handle multiple tasks at once

🎁 Benefits

Generous Holiday and Time off Policy

Health Insurance options including Medical, Dental, Vision

Work From Home Support

Home office setup allowance

Monthly allowance for cell phone and internet

Care benefits

Monthly allowance for wellness

Annual allowance towards Childcare

Lifetime benefit for family planning, such as adoption or fertility expenses

Retirement; Pension plans internationally

Monthly allowance to dogfood the app

All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).

Parental Leave

16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

💛 EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.