Flight Dispatcher

Role: To perform the main tasks as outlined in a professional and punctual manner. Focusing on delivering the highest standard of safety and security while ensuring commercial decisions are adhered to.

Main Tasks

• Preparation of accurate weight and balance documentation, either by DCS or Manual paperwork.
• Prepare and produce the relevant loading documents for a flight including manual paperwork as and when necessary
• Ensuring flights are closed within individual airlines requirements.
• Co-ordination of SHP staff during turnaround. Ensure to maintain regular communication with gate dispatchers in order to amend the load plan(LMC) as required
• The covering of Ops control
• Comply with all SHP health and safety and security requirements
• Comply with internal updated procedures as instructed by Manager
• Comply with external updated procedures as instructed by Airlines and CAA
• Complete any tasks that the Duty Manager may require
• To be available in good time for the arrival of a flight
• Carry out all the necessary preparation for the dispatch of specific flight
• Ensure the relevant flight documentation is passed in a timely manner to the appropriate departments or organisations
• To ensure the flight file is fully completed and all relevant information is held within the flight file.
• Co-ordinate and supervise all the third party activities involved in the turn round process, Ensuring the following complete their tasks to SHP/Airline standard catering/fuellers/cleaners and other external services
• To assist and handle requests from passengers during the arrival process
• To supervise and carry out departure boarding control and safe co-ordination of passengers to and from the aircraft and the terminal building
• To be able to present passengers to the relevant control authorities
• Other duties will be assigned from time to time
• Training provided for successful candidates

Agents must be fully flexible and available to work rostered shifts in line with operational demand.

• Excellent Organisational and Interpersonal Skills.
• Computer Literacy & Excellent Numerical Ability
• Ability to work rostered shifts and to be flexible in the event of disruptions.
• Ability to work well under pressure to ensure the safe and efficient turnaround of aircraft
• Work well on own initiative following company guidelines
• Candidates must have a minimum of 2 years aviation experience.