About The Role

The Real Estate Coordinator is skilled in the day-to-day functions of the office, performing a variety of office/clerical duties, as well as some Accounting and HR functions, while also providing excellent customer service.

Customer Service

Answer incoming customer calls and route calls to the appropriate department.
Complete initial new customer intake, enter basic customer information and route new customer information to the appropriate sales team member.
Coordinate and assist in closing new and previous owner sales.
Coordinate WIIR Inspections with the sales or service department.
Prepare closing documents and agreements.
Contact real estate agents involved with the sale of a property to obtain new owner information and establish relationships with realtors.
Coordinate drive by opportunities for inspectors.
Respond to customer account and billing questions or concerns.
Contact customers regarding invalid payments and funding sources.

Accounting

Process customer payments received.
Process vendor invoices, submit payment via credit card or submit payment request to Corporate Office as appropriate.
Monitor past due accounts and contact customers for collections.
Process account write-offs and termination of customer accounts as needed.

Office Management

Complete monthly warehouse and office supply order.
Order business cards.
Other duties as assigned.
High School Diploma or equivalent is required.
Excellent customer service skills are a must.
Candidate should have excellent computer skills and be familiar with Microsoft Office Suite (Excel, Word, and Outlook).
Must have excellent organizational skills, be able to multitask and determine priorities.
Must have excellent attention to detail; accuracy of work is highly important.
Must have excellent communication skills, both oral and written.
Must be able to work well both independently and as part of a team.

Along with a great place to work, Cook’s employees enjoy

Competitive Pay!
Health, Dental, Vision, Life, Disability!
401(k) Retirement Plan with Company Match!
Paid Time Off – Vacation/Sick Time + Holidays!
Mentorship & Advancement opportunities!
Cook’s is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.