Senior Sales Engineer, Central America and Caribbean

About Us

Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.

Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.

Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at <www.sophos.com>.

What You Will Do

Lead pre-sales activities for comprehensive portfolio of cybersecurity solutions and services in support of the Central American and Caribbean (CCA) region.

Collaborate with CCA partners and resellers to enhance their sales efforts by providing technical expertise and engineering support for Sophos solutions.

Serve as product expert for customers with Sophos XGS Next Generation Firewalls, Encryption, Endpoint Protection, Risk and Compliance, Mobile Security, and broader Cybersecurity measures.

Deliver in-depth corporate information to customers and key accounts, focusing on the latest security trends, emerging attack vectors, and advanced research on vulnerabilities.

Share strategies to effectively mitigate cybersecurity threats, informed by cutting-edge research and real-world attack methodologies.

Provide technical guidance to partners and resellers to enhance their understanding and capabilities with Sophos solutions.

Articulate complex security concepts and solutions from technical teams to C -Level.

Stay abreast of the latest developments in cybersecurity, including threat landscapes, defensive strategies, and compliance requirements.

Ensure that customers are well-informed about the potential threats and the best practices to protect their digital assets.

Reports to HQ at 3090 Nowitzki Way, Suite 300, Dallas, TX 75219. Telecommuting permissible from home office anywhere in the U.S.

Up to 25% travel to visit current and prospective customers in Central America and Caribbean (the assigned sales territory).

What You Will Bring

Bachelor’s degree in Computer Science, Information Technology, Software Engineering or related technical field (or foreign degree equivalent) and at least 5 years of experience working with decision makers to achieve sales quotas in IT or cybersecurity industry.

Demonstrated ability with Managed Detection and Response (MDR) services as well as Incident Response offerings; Demonstrated ability with technical cybersecurity understanding including protection methods for Networks, Cloud Workloads, Windows, Linux and Mac OS devices

Demonstrated ability with delivering high quality, engaging product demos to current and prospective customers

Demonstrated ability with delivering outstanding customer experience and clearly articulating competitive advantages to both technical and business-level audiences

Demonstrated ability selling through and with channel partners, and ability to thrive in a team selling environment.