Human Resources Specialist
lumiq-learn · Toronto
About The Role
At LumiQ, we’re on a mission to make professional education enjoyable. As a modern, audio-first learning platform, we empower accounting and finance professionals to fulfill their continuing professional development requirements through engaging podcasts. Over the past five years, we’ve cultivated a devoted customer base of over 1,000 corporate and accounting firms across North America.LumiQ is proud to be a 2025 Deloitte Fast 50 and Fast 500 winner. We’re creating awesome proprietary content, nailing our go-to-market strategy, and being the first to shake up the industry. Most recently, we secured a strategic investment from Vertu Capital to fuel our expansion globally and continue executing on our exponential growth plans.LumiQ is also a certified Great Place to Work! We’re all about transparency, ownership, innovation, and empathy. If you’re ready to make a real impact and help us transform professional education, we’d love to hear from you!
We are looking for a HR Specialist to join our growing team. This role will play an important role in supporting the employee experience, working on people programs and processes, and a variety of day-to-day HR Operations.
You’ll be involved across the employee lifecycle, from onboarding to engagement initiatives, HR programs, office management, company events, and off-boarding. This is a great opportunity for someone who enjoys working with people, is highly detail-oriented, and wants to build a broad foundation in HR while working in a fast-paced, growing environment.
What You’ll Be Responsible For
- Support managers with day-to-day People questions and help navigate HR policies and processes.
- Identify opportunities to improve and streamline People processes, documentation, and the employee experience.
- Support the development, implementation, and ongoing administration of People policies and programs.
- Support our talent acquisition team by onboarding and offboarding team members.
- Manage and maintain employee data, record management, and our HRIS (UKG).
- Work with the payroll team on a semi-monthly basis to ensure accurate and timely information related to new hires, departures, leaves, deductions, compensation, time off, etc.
- Administer both Canadian and US benefits, including RRSP and 401k deductions and contributions.
- Partner with talent acquisition on quarterly people KPIs and reporting.
- Prepare monthly People reporting, including headcount, turnover, new hires, and departures.
- Administer company wide engagement surveys and other ongoing HR programs like review cycles.
- Manage and administer Leave of Absence (LOA) processes and documentation.
- Support, plan and coordinate company-wide All Hands meetings.
- Partner with the social committee on company events, socials, lunch and learns, office management, and engagement programs.
- Respond to day-to-day employee questions and provide guidance on HR processes and programs.
- Partner with the Senior Director of People Ops on ad hoc employee relations, compensation, learning & development, and other People initiatives based on experience.
- Provide backup support to talent acquisition for recruitment and onboarding activities as needed.
Who You Are
- 2-4 years of experience in HR, People Operations, or a similar role. We’re open to candidates at either the Coordinator or Generalist level depending on experience.
- Working towards your CHRP designation or equivalent.
- Strong organizational and time-management skills with excellent attention to detail.
- A proactive approach—you’re someone who sees what needs to be done and takes initiative.
- Strong communication and interpersonal skills with a genuine interest in supporting employees and the business.
- Ability to manage confidential and sensitive information with discretion.
- Comfortable working in a fast-paced environment where priorities can change.
- Strong written and verbal communication skills.
- Experience working with an HRIS or other HR technology is an asset.
- For candidates at the Generalist level, experience independently owning HR processes and supporting managers with day-to-day People matters is an asset.
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