Consultant, Implementation Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Consultant, Implementation Engineer based in Canada.

This role offers the opportunity to lead complex software implementations and integrations for enterprise clients in the legal, accounting, and consulting <sectors.You>’ll own projects end to end, from discovery and architecture through configuration, deployment, training, and ongoing support.The position combines hands-on technical engineering with client-facing consulting and project <leadership.You>’ll work across cloud migrations, APIs, databases, reporting, data integration, and enterprise applications.Success requires translating sophisticated technical solutions into clear, practical outcomes for both technical and non-technical <stakeholders.You>’ll operate as a trusted escalation point while helping clients modernize systems and improve business efficiency.The role is fully remote and suited to an experienced implementation professional who thrives in complex, customer-focused environments.

Accountabilities

• Assess client requirements and design, implement, configure, deploy, and support enterprise software solutions and integrations.
• Own the full implementation lifecycle, including project scoping, planning, development, installation, configuration, deployment, training, and post-launch support.
• Lead project teams and provide technical direction, acting as an escalation point for complex implementation and integration challenges.
• Establish clear client expectations, manage ongoing communications, and ensure projects remain aligned with business and technical objectives.
• Provide architecture and design expertise for integrations involving Active Directory, Microsoft SQL Server, flat files, XML, APIs, and other enterprise systems.
• Develop and maintain integrations using REST services and third-party tools, including cloud-based and on-premises environments.
• Support migrations from on-premises solutions to cloud platforms and provision or troubleshoot Boomi ATOM environments.
• Write and optimize SQL queries and reporting solutions to analyze historical data and support client requirements.
• Deliver technical solutions to non-technical stakeholders, ensuring complex concepts are communicated clearly and effectively.
• Perform upgrades, maintenance, troubleshooting, and resolution of complex technical support issues across production systems and client integrations.
• Develop and maintain integration strategies, including rationalizing existing integrations and ensuring systems remain synchronized.
• Work closely with client teams during software rollouts and help train end users so they can effectively use new solutions.
• Provide technical support during critical go-live activities, including occasional off-hours assistance when required.
• Prioritize and manage workloads effectively while consistently maintaining approximately 80–90% utilization on client-billable projects.
• Stay current with emerging technologies, industry practices, and implementation methodologies through continuous professional development.

Requirements

• Bachelor’s degree in a relevant field or an equivalent combination of education and professional experience.
• 5+ years of experience in a customer-facing software implementation role, ideally within a legal services or law firm environment.
• Strong experience with Microsoft SQL Server, including advanced SQL scripting, relational database structures, normalization, and query development.
• Advanced understanding of enterprise software implementation and deployment methodologies.
• Experience designing and implementing integrations across multiple enterprise systems and technologies.
• Strong problem-solving abilities, with the ability to diagnose complex technical issues and develop effective solutions.
• Excellent customer-service and communication skills, with the ability to collaborate confidently with both technical and non-technical stakeholders.
• Strong organizational skills and the ability to independently prioritize multiple client projects and deadlines.
• Experience with XML, JSON/jQuery, REST APIs, Parquet, IIS, and SSL is highly desirable.
• Knowledge of ETL concepts, data warehousing, and the differences between ETL workflows and bi-directional synchronization is preferred.
• Experience with legal technology platforms such as Aderant, Elite, or iManage is a strong advantage.
• Experience with Dell Boomi, Microsoft Azure Data Factory, or similar integration technologies is preferred.
• Familiarity with Azure Data Factory components such as Pipelines, Datasets, Data Flows, Linked Services, and Integration Runtimes is beneficial.
• Experience with Azure services including Key Vault, Blob Storage, ADLS Gen2, Logic Apps, Power Automate, Functions, and Managed Identities is a plus.
• Familiarity with Azure DevOps, Git, or TFVC is preferred.
• Experience with reporting platforms such as Sisense is advantageous.
• Strong understanding of legal operations and related technical environments is highly valued.

Benefits

• Fully remote position available across the United States and Canada.
• Opportunity to work on complex enterprise technology implementations with sophisticated clients.
• Exposure to cloud migration, data integration, APIs, reporting, enterprise applications, and modern technology platforms.
• Opportunities for continuous professional development through educational workshops, industry publications, professional networks, and emerging technology practices.
• Collaborative environment focused on technical excellence, client success, and knowledge sharing.
• Opportunity to take on significant technical ownership and act as a trusted advisor to clients.
• Work across diverse projects and industries, developing broad implementation and consulting expertise.
• Equal opportunity workplace committed to respect, collaboration, and professional growth.