Designer, Ministry of Foreign Affairs (MFA)

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round. Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! Learn more about GovTech at <tech.gov.sg>.

[What you will be working on]

Conduct user research, including interviews, surveys, and usability testing, to understand user needs, behaviours, and pain points

Translate research insights into tangible design solutions, including wireframes, prototypes, user flows, and high-fidelity mockups

Collaborate closely with product managers, engineers, and other stakeholders throughout the entire product development lifecycle

Iterate on designs based on feedback, user testing, and data analysis

Champion design thinking principles and best practices within GovTech

Contribute to and maintain design systems and guidelines to ensure consistency across products

Communicate design decisions and rationale effectively to diverse audiences

Stay up-to-date with industry trends, design tools, and emerging technologies

[What we are looking for]

Bachelor's degree in Design, Human-Computer Interaction (HCI), or a related field

Proven experience as a Product Designer, UI/UX Designer, or similar role, with a strong portfolio showcasing your design process and outcomes

Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, or similar

Solid understanding of user-centred design principles, information architecture, and usability best practices

Experience conducting user research and translating findings into actionable design insights

Excellent communication, presentation, and interpersonal skills

Ability to work independently and collaboratively in a fast-paced, agile environment

Experience with government or public sector projects is a plus

Lead key projects and making independent decisions that align with user needs and product goals

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.

We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.

Learn more about life inside GovTech at <go.gov.sg/GovTechCareers>.

Stay connected with us on social media at <go.gov.sg/ConnectWithGovTech>