Lead, Fleet Partnership Management

{"@context":"https://schema.org","@type":"JobPosting","title":"Lead, Fleet Partnership Management","description":"\u003Cp\u003E\u003Cstrong\u003EAbout Grab and Our Workplace\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EGrab is Southeast Asia\u0027s leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we\u0027ve got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EGet to Know the Team\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EWe focuses on enhancing transportation solutions and improving the user experience for our riders and drivers. We work on different projects related to ride-hailing, public transport integration, and mobility solutions.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EGet to Know the Role\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EThe Fleet Partner Lead is a strategic role designed to professionalize the governance of our external fleet providers. Moving away from fragmented, reactive oversight, you will be the primary commercial and operational owner for our fleet partnerships. Your mission is to maximize financial performance, enforce rigorous service standards, and secure the operational reliability necessary for our business to scale.\u003C/p\u003E\u003Cp\u003EYou will report to the Head, Mobility Growth \u0026amp; Driver Strategy and work onsite at Grab office, Mapletree Business Centre, HCMC.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EThe Critical Tasks You Will Perform\u003C/strong\u003E\u003C/p\u003E\u003Col\u003E\u003Cli\u003E\u003Cstrong\u003EStrategic Governance \u0026amp; Relationship Management\u003C/strong\u003E\u003Cul\u003E\u003Cli\u003EPrimary Liaison: Serve as the central point of contact for external fleet partners, fostering professional, long-term relationships.\u003C/li\u003E\u003Cli\u003EProactive Oversight: Transition partner management from \u0022problem-solving\u0022 to \u0022performance-driving\u0022 through structured communication and accountability.\u003C/li\u003E\u003Cli\u003EScaling Strategy: Build a partner ecosystem that supports rapid business growth while mitigating operational risk.\u003C/li\u003E\u003C/ul\u003E\u003C/li\u003E\u003Cli\u003E\u003Cstrong\u003ECommercial Ownership \u0026amp; Financial Performance\u003C/strong\u003E\u003Cul\u003E\u003Cli\u003ECost Optimization: Audit and validate billing to eliminate errors and realize substantial cost savings.\u003C/li\u003E\u003Cli\u003EContract Management: Drive full contract compliance and lead negotiations for favorable commercial terms during renewals or expansions.\u003C/li\u003E\u003Cli\u003EFinancial Accountability: Monitor spend against budget and identify opportunities for efficiency without compromising quality.\u003C/li\u003E\u003C/ul\u003E\u003C/li\u003E\u003Cli\u003E\u003Cstrong\u003EOperational Excellence \u0026amp; Reliability\u003C/strong\u003E\u003Cul\u003E\u003Cli\u003EPerformance Enforcement: Define, monitor, and enforce strict Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).\u003C/li\u003E\u003Cli\u003EGovernance Framework: Lead Quarterly Business Reviews (QBRs) and monthly performance check-ins to address gaps and align on goals.\u003C/li\u003E\u003Cli\u003EIssue Resolution: Act as the final escalation point for critical operational issues, ensuring fleet uptime and service consistency.\u003C/li\u003E\u003C/ul\u003E\u003C/li\u003E\u003C/ol\u003E\u003Cp\u003E\u003Cstrong\u003EWhat Essential Skills You Will Need\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E\u003Cstrong\u003EBachelor\u0027s degree\u003C/strong\u003E in Business, Economics, Supply Chain, or a related field.\u003C/li\u003E\u003Cli\u003E\u003Cstrong\u003E5\u002B years of relevant experience\u003C/strong\u003E in strategic account, vendor, or partnership management, ideally in operations-heavy or fleet/logistics environments.\u003C/li\u003E\u003Cli\u003E\u003Cstrong\u003EStrong governance and performance management expertise\u003C/strong\u003E, including setting up and running SLAs, KPIs, QBRs, and regular performance reviews.\u003C/li\u003E\u003Cli\u003E\u003Cstrong\u003ECommercial acumen\u003C/strong\u003E with a track record in contract management, commercial negotiations, and driving cost optimization while staying within budget.\u003C/li\u003E\u003Cli\u003EProven experience in projects management, business analysis, or a similar role.\u003C/li\u003E\u003Cli\u003EStrong analytical skills and experience in data analysis.\u003C/li\u003E\u003Cli\u003EStrong communication and presentation skills.\u003C/li\u003E\u003Cli\u003EAbility to work in a fast-paced and dynamic environment.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u0026#xa0;\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003ELife at Grab\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EWe care about your well-being at Grab, here are some of the global benefits we offer:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EWe have your back with \u003Cstrong\u003ETerm Life Insurance \u003C/strong\u003Eand comprehensive \u003Cstrong\u003EMedical Insurance.\u003C/strong\u003E\u003C/li\u003E\u003Cli\u003EWith \u003Cstrong\u003EGrabFlex, \u003C/strong\u003Ecreate a benefits package that suits your needs and aspirations.\u003C/li\u003E\u003Cli\u003ECelebrate moments that matter in life with loved ones through \u003Cstrong\u003EParental\u003C/strong\u003E and \u003Cstrong\u003EBirthday leave\u003C/strong\u003E, and give back to your communities through \u003Cstrong\u003ELove-all-Serve-all (LASA)\u003C/strong\u003E volunteering leave\u003C/li\u003E\u003Cli\u003EWe have a confidential \u003Cstrong\u003EGrabber Assistance Programme\u003C/strong\u003E to guide and uplift you and your loved ones through life\u0027s challenges.\u003C/li\u003E\u003Cli\u003EBalancing personal commitments and life\u0027s demands are made easier with our FlexWork arrangements such as differentiated hours\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003EWhat We Stand For at Grab\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EWe are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.\u003C/p\u003E","identifier":"REF5230V","mainEntityOfPage":"https://www.grab.careers/en/jobs/744000124470759/lead-fleet-partnership-management/","url":"https://www.grab.careers/en/jobs/744000124470759/lead-fleet-partnership-management/","datePosted":"2026-05-04","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Grab","url":"https://www.grab.com/sg/","logo":"https://www.grab.careers/images/logo.svg"},"industry":"Operations","jobLocation":{"@type":"Place","name":"HCMC","address":{"@type":"PostalAddress","name":"HCMC","addressCountry":"Vietnam","addressLocality":"HCMC","streetAddress":"Mapletree Business Centre"}}}