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Customer Service Representative Wirh 6 months Call Center Experience

NeksJob Philippines · Cebu City, Cebu, Philippines

Call Center / BPOExternal listingfull-time3 days ago

About The Role

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concerns efficiently, and ensure every customer enjoys a positive experience.

Key Responsibilities

  • Manage incoming calls with professionalism and courtesy
  • Assist customers by providing product and service details
  • Address and resolve issues promptly and accurately
  • Handle account updates, service requests, and related transactions
  • Keep records updated and document customer interactions
  • Adhere to company policies, scripts, and performance standards

Qualifications

  • At least 6 months of call center experience
  • Willing to work on-site
  • Education: At least high school or senior high school graduate
  • Basic computer literacy
  • Good communication skills

Why Join Us

  • Paid training
  • Competitive salary + bonuses
  • HMO and other benefits
  • Career growth opportunities
  • Fun and supportive team environment

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