IT Support Technician

**IT TECHNICIAN – Data Center Environment**

We are looking for an **IT Support Technician** to join our team responsible for maintaining our companys critical server infrastructure. In this role, you will work in a meaningful position as part of a stable and secure data center environment, where technical expertise, teamwork, and continuous development are truly valued.

**In this role, you will:**

• Provide technical support for our Dedicated Root Server customers worldwide
• Analyze and resolve fault and incident situations
• Build and maintain new IT infrastructure in our modern data centers
• Work as part of a communal and fair team, where mutual support is a priority

**We expect you to have:**

• Strong Linux skills and command line proficiency
• Understanding of computer components and their functionality
• Knowhow for fiber-optic cabling
• An analytical mindset and structured way of working
• Ability to adapt and perform under pressure
• Excellent customer service and problem-solving skills
• Fluent English skills (spoken and written)
• Willingness to work in a three-shift system – our services operate 24/7

**We offer you:**

• A stable position in a technology company where your work truly matters
• The opportunity to develop and deepen your expertise in server and network infrastructure
• The support of a skilled team and access to clear processes and modern tools
• A flexible workplace where we aim to accommodate individual preferences in shift scheduling

• Are you ready to take on new challenges, help maintain critical infrastructure, and ensure high availability for our global customer base?
• If you're looking for a job where technical expertise meets people, values, and the future, you might be the person were looking for.
• Please note that a clean background, a valid work permit for Finland and own car are required for this position.
• Salary: According to Tipal TES (Collective Agreement), Hardware and Software Maintenance – 3086€/month. Annual compensation including shift bonuses: Approximately 45,000 – 50,000€.
• **Applications are open – dont miss your chance to join us!**