Senior Client Support Specialist

• How did you learn about SMA Support Services?*
• -- No answer --
• Careers at SMA FB Page

LinkedIn

Indeed

Instagram

Glassdoor

JobStreet

Google Search

Employee Referral

Bossjobs

Other

• Name of the Referrer*
• How long have you been in the BPO industry?*
• -- No answer --
• 0 to 5 months
• 1 to 4 years
• 5 to 10 years
• More than 10 years
• What BPO roles have you done in your past jobs?*
• Describe your work from home experience, if you have any*
• Describe your work from home setup*

Laptop

Desktop

Noise Canceling Headsest

Web Camera / External Camera

Keyboard

Mouse

Generator

UPS

• PC powerbank
• Prepaid Wifi (back up)
• Mobile Data (back up)

Main Internet

Dual Monitor

Other

• Screenshot of your Device specs*
• Please attach your updated resume*
• Please provide a link to the 1-2 minute audio or video recording of your self-introduction. You may use YouTube, Loom or Vocaroo online and paste the link here.
• This is required as we will not process your application without an audio or video recording.*
• We would like to get the link to your LinkedIn or Facebook profile?*
• Kindly put your portfolio link here: (Required for Creative roles like Graphic Designer, Video Editor etc)*
• How young are you?*
• What is your civil status?*
• -- No answer --

Single

Married

Separated

Widowed

Domestic partner

Legally Separated

• Are you proudly part of the LGBTQA+ community?*
• -- No answer --

Yes

No

• Are you a US citizen?*
• -- No answer --

Yes

No

• Do you have a PH work permit? (for US citizen)*
• -- No answer --

Yes

N/A

No

• How many kids do you have?*
• Are you currently pregnant or expecting a baby anytime soon?*
• -- No answer --

Yes

No

• Do you have any health conditions?*
• Do you have a pre-existing condition?*
• -- No answer --

Yes

No

• Will you be able to submit a Fit to work certificate?*
• -- No answer --

Yes

No

• Plans in the future?*
• -- No answer --
• Migrate to another country

Relocation

Long vacation in the next 3 months

None

• Do you have any business of your own?*
• -- No answer --
• I do

None

• Plan to have in the Future
• At SMA Support Services, we do not accept candidates who engage in Moonlighting.*
• -- No answer --
• I understand
• I disagree
• Do you have any pending/ongoing cases?*
• -- No answer --

Criminal

Civil

None

• Will you be able to secure NBI clearance once hired?*
• -- No answer --

Yes

No

• Can you secure your Certificate of Employment from your previous employment?*
• -- No answer --

Available

Upon request

Unavailable

• Are you still currently employed?*
• -- No answer --

Yes

No

Rendering

• When can you start?*
• Human Check*