Production Engineering Designer (Nhân viên Thiết kế Kỹ thuật Sản xuất)

About Lovepop

Lovepop is on a mission to create one billion magical moments. We combine art x engineering to create the most magical paper art cards & gifts. Featured on Shark Tank in 2015, Lovepop has become one of the top 10 Shark Tank investments with over $300m in lifetime sales ($30m+ annually). Lovepop consistently ranks in the top Google results for cards online, enjoys 29% national brand awareness in the category, and has helped its customers create over 65 million magical moments (30 million+ units sold). We live by our four values: engineering, hunger, magic, and connection. The opportunity ahead of us is large, exciting, and meaningful. We seek A+ talent to help us become the #1 online card destination in the US.

About the role

As an Illustrator, you will contribute to the creative development of Lovepop card concepts by transforming ideas into innovative visual designs while supporting cross-functional collaboration and design excellence.

Accountabilities

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• Evaluate, develop, and improve product structures to optimize manufacturability, quality, cost, and product stability.
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• Execute prototype development, testing, and issue feedback before mass production release.
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• Control product technical information (COND), sample files, molds, and related documents to ensure accurate production handoff.
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• Receive and address feedback from Production and related teams to improve products and minimize manufacturing risks.
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• Propose the best solutions for the project: new materials, new supporting tools, and new technical solutions suitable for new product projects as required.
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• Track assigned project tasks, proactively update progress, and ensure timely completion.
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• Collaborate with B2B Product Design, Production, Planning, Purchasing, Shipping, NPD, Sales, and other stakeholders throughout product development.
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• Follow product development processes, technical standards, and company work guidelines.

Qualifications

• Required competencies:

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• College degree or above, or relevant certification in Design, Graphic Design, Architecture, Fine Arts, or related fields.
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• Basic knowledge of product design, product structures, manufacturing processes, and the ability to propose solutions aligned with project goals.
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• Knowledge of 3D cards, Kirigami, modeling principles, prototyping techniques, and material characteristics.
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• Proficient in computer usage and capable of using 1–2 design software tools such as Rhino, 3DS Max, AutoCAD, Illustrator, or Photoshop.
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• Basic English reading and writing skills for work communication.
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• Ability to create accurate physical prototypes for design review, product testing, production, and QA purposes.
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• Strong attention to detail, technical thinking, willingness to learn, and proactive problem-solving skills during project execution.
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• Ability to create technical drawings following required templates, standards, and production requirements.
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Preferred Experience & Skills

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• Ability to work with flexibility to meet project requirements and deadlines.
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• Experience supporting projects from concept development, design, and product development through production.
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• Understanding of product design, development processes, and manufacturing workflows.
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• Strong communication and collaboration skills with team members and cross-functional departments.
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• Có khả năng chủ động phân tích, xử lý các vấn đề trong phạm vi trách nhiệm được giao. Ability to independently analyze and resolve issues within assigned responsibilities.
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• Ability to adapt, improve, and adjust based on feedback and changing project requirements.