About The Role

About the role

Are the concepts of prestige, hospitality, service, dedication and flexibility important to you? Do you like to work in a central role and like to help people with their requests?

The Front Desk Receptionist role in our Aspria Royal La Rasante club is the perfect opportunity for a highly motivated and energetic individual with excellent interpersonal skills who wants to be part of the fast-moving and dynamic world of Health Clubs.

Does this sound like you? Please read on to explore this opportunity in more detail!

Your responsibilities

Welcoming members, offering an efficient, friendly and polite welcome

Dealing with telephone enquiries

Taking bookings promptly and efficiently

Dealing with Members complaints and answer requests/questions

Collecting all payments from the Members by cash, credit card in accordance with information and correspondence received and dispense change

Interacting and co-operating fully with all Club Department

Performing night audits duties when required

Your background

First work experience in a Customer Service environment

Fluent in French and English - another European language is an asset

Excellent communication and interpersonal skills

Stress resistant

Highly organized and at ease with reservation software

Flexible, shifts are between 06.30 and 23.00 and we are open during the weekend

Great team spirit and energetic personality

What we offer you

A full-time (38 hours/week) fixed-term contract, with the possibility of extension, starting per direct

Attractive remuneration package

Excellent health benefits and several discounts concerning the club facilities for you and your family

We offer annual performances reviews effected by your Manager in order to help you to reach your full potential and in order for you to grow

Internal and external trainings

A culturally diverse workplace with amazing colleagues from all around the globe with regular team and company events

A workplace located in a green area of Brussels (Woluwe-Saint-Lambert) and easily accessible by public transport

About Aspria

The Aspria collection of premium members’ clubs and hotels offers exceptional health, spa, fitness and accommodation facilities, inspiring people of all ages to be healthy, feel good and enjoy life.

Our extensive range of club facilities offers a unique wellbeing experience for our members and guests through health and fitness, sports, group exercise classes, spas, wellbeing and hotel rooms, all under one roof.

We are looking for individuals who are passionate about member care and want a career that will excite them and challenge them to join our talented team. At Aspria, we offer outstanding career support, to help our own people develop and grow and be the best that they can be.