Account Manager

Overview

Application

We are hiring an Account Manager to own post-sale revenue across an assigned book of business. This role is responsible for expansion, upsells, and cross-sells, acting as the commercial owner of existing accounts after the initial close.

About the Role

• Own a named book of business with a clear expansion and renewal quota
• Drive upsells and expansions through contract growth, additional products, seat increases, and pricing upgrades
• Lead all commercial conversations post-sale including renewals, re-pricing, and expansion negotiations
• Build and execute strategic account plans focused on revenue growth and long-term contract value
• Identify expansion opportunities based on account maturity, org changes, and business growth
• Run executive-level commercial reviews tied to ROI, value realization, and roadmap alignment
• Forecast expansion and renewal pipeline accurately in CRM
• Partner with Customer Success for signal and timing, not delivery
• Coordinate with Sales on expansion motion and territory strategy
• Surface pricing, packaging, and competitive insights to leadership
• Maintain tight deal hygiene and documentation across renewals and expansions

About You

• 4+ years of experience in Account Management or Expansion Sales at a SaaS company
• Proven ownership of renewals and expansion quota
• Strong commercial negotiation skills and comfort with pricing conversations
• Experience managing mid-market or enterprise accounts post-sale
• Ability to run C-level and VP-level revenue conversations
• Strong pipeline discipline and forecasting accuracy
• Experience working in high-growth or early-stage environments

Nice to Have

• Healthcare SaaS or regulated industry experience
• Experience with multi-year contracts and complex renewals
• Familiarity with usage-based or seat-based pricing models
• Background in early-stage startups with evolving sales motions

Compensation

This is a revenue-carrying role with an on-target earnings range of $200,000–$250,000, comprised of a base salary between $130,000–$155,000 and variable compensation of $70,000–$95,000.