Fulfillment Services Project Manager

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.

How you will achieve success in this role

• Take immediate action to resolve inventory, storage, and order exceptions within your scope using your scanner and system access—without waiting for another team to prioritize the work.
• Look beyond one-time fixes by documenting recurring trends, systemic process gaps, and repeat exceptions, then partner with your manager and the PS FC Operations Coordinator to drive long-term operational improvements
• Improve order accuracy, inventory integrity, and product quality by proactively preventing errors before they impact Platform Services brands or their customers.
• Collaborate closely with FC Operations, ICQA, Receiving, and Platform Services teams, serving as a resource that helps the building operate more effectively while advocating for PS brand priorities.
• Balance immediate problem solving with proactive inspections, investigations, and documentation that reduce repeat issues and elevate fulfillment performance over time.

What experiences will help you in this role

• Experience working on the floor in a fulfillment center, distribution center, or 3PL environment with a strong understanding of warehouse operations and workflows.
• Comfortable using WMS scanners to perform inventory adjustments, location corrections, and other warehouse transactions, with Power Industrial Equipment certification (or the ability to obtain certification within the first 30 days).
• Able to prioritize work from a daily queue, make informed decisions without direct supervision, and take ownership of issues through resolution.
• Naturally identifies operational issues before they become larger problems and communicates findings, corrective actions, and recommendations clearly to both warehouse and non-warehouse audiences.
• Experience with inventory control, ICQA or cycle count processes, inbound receiving and discrepancy management, brand-facing operational documentation, and AI-assisted tools (such as Claude) to improve documentation and communication.